Enterprise Sales Operations Lead

Newegg; Diamond Bar (CA); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Generous vacation and sick leave

Job summary

Newegg is seeking an Enterprise Sales Operations Specialist to support enterprise growth in server, storage, networking, and related solutions. This role links Sales, Customers, Vendors, Purchasing, Warehouse, Finance, and ABS Production to move opportunities from quote to fulfillment.

The ideal candidate is highly organized, manages multiple projects, and maintains accurate BOMs, pricing, and lead times while coordinating with vendors and internal teams.

Qualifications

• 2+ years of experience in inside sales, sales operations, purchasing, order management, supply chain, or a related role.
• Strong organizational and follow-up skills.
• Ability to manage multiple projects and priorities simultaneously.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Excel and Microsoft Office.
• Ability to work across multiple departments.
• Ability to understand product configurations, BOMs, SKUs, quantities, pricing, and lead times.

Responsibilities

• Support enterprise sales opportunities from initial quote through order fulfillment.
• Prepare and maintain customer quotations for server, storage, networking, and related solutions.
• Obtain vendor pricing, availability, and lead-time information.
• Research alternative components when requested parts are unavailable or have extended lead times.
• Maintain accurate cost, availability, and lead-time information.
• Track quote status and follow up on outstanding items.
• Assist sales and technical teams with BOM and configuration preparation.
• Identify potential cost, availability, and lead-time issues before quotes are presented to customers.
• Source components required for CTO server and infrastructure projects.
• Coordinate with internal buyers to initiate and manage purchase orders.
• Track purchase orders and expected delivery dates.
• Monitor component lead times and identify potential delays.
• Coordinate alternative sourcing when required.
• Maintain communication with vendors until required components are received.
• Inventory Transfer & ABS Production Coordination
• Coordinate inventory transfers from Newegg to ABS for enterprise production.
• Prepare transfer requirements based on approved customer configurations.
• Track the availability of all components required for a production order.
• Coordinate with ABS production teams to schedule builds.
• Monitor production readiness and completion.
• Identify component shortages and production blockers.
• Coordinate with internal teams to resolve issues and keep projects on schedule.
• Maintain accurate production and fulfillment status for sales and management.
• Customer & Order Administration
• Assist with enterprise customer onboarding.
• Coordinate Net Terms / credit application requirements.
• Process and track tax-exempt documentation.
• Manage customer POs and required supporting documentation.
• Coordinate customer-specific paperwork and requirements.
• Ensure required documentation is completed before orders move to the next stage.
• Maintain accurate records of customer orders and project status.
• Cross-Functional Coordination

Skills

Organizational skills

Follow-up skills

Multitasking

Communication skills

Excel proficiency

Cross-functional collaboration

BOMs & configurations

Attention to detail

Tools

Microsoft Excel

Microsoft Office

Job description

Newegg is seeking an Enterprise Sales Operations Specialist to support enterprise growth in server, storage, networking, and related solutions. This role links Sales, Customers, Vendors, Purchasing, Warehouse, Finance, and ABS Production to move opportunities from quote to fulfillment.

The ideal candidate is highly organized, manages multiple projects, and maintains accurate BOMs, pricing, and lead times while coordinating with vendors and internal teams.