Enterprise Sales Engineer II, Spectrum Business

Spectrum, LLC; Traverse City (MI); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Spectrum, LLC is seeking an Asa Mid Market Sales Engineer II to translate customer needs into cost‑effective network designs for Fiber Internet, Private Networking, Voice and Cloud services. You will collaborate with sales, engineering, and operations to deliver compelling technical proposals and ensure successful installation and turn‑up.

Ideal candidates have 5+ years in sales engineering, strong TCP/IP, MPLS, VoIP knowledge, and CCNA/CCNP preferences, with readiness to travel and support

Qualifications

• Requires high school diploma or equivalent; 5+ years in sales engineering and networking in telecom/service provider industries; knowledge of Metro Ethernet technologies, LAN/WAN, TCP/IP, security; ability to design and present technical proposals.
• Ability to work with sales teams to assess environments, develop proposals, and cost solutions; ready to travel as needed.

Responsabilités

• Communicate with customers and sales teams to assess network environments, business needs and requirements, delivering strategic proposals.
• Design complex voice and data network solutions, preparing topologies and specifications for customer applications.
• Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for cost approvals.
• Compile project cost elements and IRR analyses for Finance approval.
• Review and refine solutions for mid-market clients (25-500 employees) to meet client needs.
• Support SE I on complex solutions and act as a resources on technical projects.
• Present technical proposals on Spectrum Business products and services and guide customers through integration.

Connaissances

Network fundamentals

VoIP and routing protocols

MPLS VPN Ethernet

Sales cycle knowledge

English communication

CCNA/CCNP (preferred)

Formation

Bachelor’s degree in IT or telecommunications engineering technology

High school diploma or GED

Outils

MS Visio

MS Word

MS Excel

MS PowerPoint

MS Project

Description du poste

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to deliver advanced network solutions for mid-market clients and partner with sales teams on technical strategy? AsaMid MarketSales Engineer II at Spectrum, youwillevaluate customer requirements, design cost-effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking,Voiceand Cloud services. Yourexpertisewill help clients achieve their goals while supporting Spectrum’s continued growth and innovation.

How YouWillMake an Impact

• Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
• Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
• Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review,approvaland costing
• Compile project cost elements, work on solutionpricingandsubmitIRR analyses to Finance for approval
• Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
• Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
• Present technical proposals on SpectrumBusinessproducts and services, guiding customers through integration and implementation
• Serve as a liaison between customers, salesteamsand internal departments, conducting site surveys for successful installations
• Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams,written materials, handling questions during installationand turn-up related to solution design and equipment operation
• Deliver technical training to Account Executives, Account Managers and Sales Support personnel, andassistwith developing and launching new products
• Maintain and expand knowledge of SpectrumBusinessproducts, industrytrendsand emerging technologies

Working Conditions

• Officeenvironment
• Travel Required

What You Will Bring to Spectrum

RequiredQualifications

Education

• High school diploma or equivalent from an accredited organization (GED)

Skills

• Read, write,speakand understand English
• Work closely with sales executives and proven knowledge of the sales cycle
• Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls,VPNsand data security methods
• Sales skills in presentation and proposal design
• Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
• Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
• Consultative approach with strong knowledge of converged multimedia applications
• Experience with voice networking including VoIP, signaling protocols,PBX,androutingprotocols: BGP, ISIS, OSPF, RIP and emerging technologies
• Understanding of business drivers, industrytrendsand regulatory shifts in targeted vertical markets
• Proficiencywith MS Visio, Word, Excel,PowerPointand MS Project
• Valid driver’s license, satisfactory driving record and auto insurance coverage

PreferredQualifications

Education

• Bachelor’s degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience

Experience

• 5+ years of sales engineering and networking experience in the telecom or service provider industry

Skills

• CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get To Know Us:

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.

*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Learn about Life at Spectrum.