Enterprise SaaS Account Executive — Drive Growth

Freshworks; Illinois; On-site; USD 128,000 - 184,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Disability insurance

Life insurance

Equity + ESPP

Flexible PTO

Flexible spending

Commuter benefits

Wellness benefits

Parental leave

Job summary

Freshworks is seeking an Account Executive - Enterprise to drive growth by closing complex SaaS deals with strategic accounts. You will own new enterprise relationships, expand existing ones, and engage C-level executives using your SaaS expertise.

You will lead initiatives across Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to ensure seamless customer experiences and measurable outcomes. Travel may be required as you build meaningful relationships.

Qualifications

• 8 to 10+ years in quota-carrying SaaS sales roles focused on enterprise accounts.
• Strategic mindset for navigating complex, long sales cycles and executive stakeholders.
• Revenue-focused with prospecting, pipeline management, and accurate forecasting.
• Domain knowledge in ITSM, IT infrastructure, and EX platforms.
• Strong communication, collaboration, and customer-first approach.

Responsibilities

• Engage, Discover & Drive Results: execute territory strategies to win enterprise business and exceed growth targets.
• Execute the Sales Process: lead full sales cycle from prospecting to closure while surpassing revenue goals.
• Articulate Value: build trusted C-level relationships and tailor use cases to deliver outcome-driven conversations.
• Learn & Collaborate: partner across BDR, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to ensure seamless experiences.
• Hunt & Prospect: develop a robust pipeline and travel as needed to engage customers in person.

Job description

Freshworks is seeking an Account Executive - Enterprise to drive growth by closing complex SaaS deals with strategic accounts. You will own new enterprise relationships, expand existing ones, and engage C-level executives using your SaaS expertise.

You will lead initiatives across Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to ensure seamless customer experiences and measurable outcomes. Travel may be required as you build meaningful relationships.