Enterprise Resilience & Emergency Planning Lead

Credit Human; San Antonio (TX); Hybrid; USD 95,000 - 96,000; Full time

Benefits offered by this job

Bonus opportunity up to 7%

Comprehensive benefits package

Job summary

Credit Human is seeking an Emergency Planning and Response Manager in San Antonio, TX to lead the enterprise Emergency Response and Business Continuity Program, ensuring preparedness for incidents, crises, and disasters.

The role partners with leaders and SMEs to develop practical emergency plans, conduct training, and drive improvements while maintaining regulatory compliance and budgeting for emergency systems and services.

Qualifications

• 3–7 years of proven, directly correlated experience.
• 2–3 years of experience influencing others to action.
• Working towards a Bachelor’s degree.
• Business continuity professional certification required.
• Associate of Emergency Management (AEM) certification preferred.

Responsibilities

• Lead the enterprise Emergency Response and Business Continuity Program to ensure the organization is prepared for incidents, crises, and disasters.
• Strengthen business continuity plans through annual reviews, documentation, testing, and updates across business units.
• Guide leaders and subject matter experts in developing practical emergency plans, clear response criteria, and well-defined responder responsibilities.
• Improve organizational readiness by designing, scheduling, and evaluating emergency management and recovery training for staff.
• Drive continuous improvement by facilitating lessons-learned reviews, evaluating plan performance, and implementing recommended changes.
• Maintain regulatory and organizational compliance through accurate records, management reporting, annual NCUA documentation, and program oversight.
• Optimize program resources by evaluating cost-effectiveness and planning capital and annual budget requirements for emergency response systems, projects, and services

Skills

Decision-Making

Analytical Skills

Influencer Skills

Communication

Power Apps

Leadership

Education

Bachelor's degree in progress

Tools

MS Windows

MS Office

SharePoint

Job description

Credit Human is seeking an Emergency Planning and Response Manager in San Antonio, TX to lead the enterprise Emergency Response and Business Continuity Program, ensuring preparedness for incidents, crises, and disasters.

The role partners with leaders and SMEs to develop practical emergency plans, conduct training, and drive improvements while maintaining regulatory compliance and budgeting for emergency systems and services.