Enterprise Quality & Regulatory Programs Leader

ummh; Worcester (MA); On-site; USD 111,000 - 200,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a System Quality & Regulatory Programs Manager to provide enterprise‑level leadership for quality, safety and health equity regulatory programs across the health system. The role drives strategy, analysis, and data submission to ensure compliance, transparency, and optimal performance.

Reporting to the SVP, Chief Quality Officer, you will collaborate with executive, clinical, and operational leaders to advance quality and patient safety, build cross‑entity

Qualifications

• Provides enterprise‑level leadership on quality, safety, and health equity regulatory programs.
• Leads strategy, analysis, and data submission for compliance and transparency.
• Collaborates with clinical, operational and leadership to advance quality and patient safety.

Responsibilities

• Serves as the system's SME on external quality, safety, patient experience, and health equity reporting for acute care.
• Provides executive‑level leadership on emerging programs and analyzes impact on the system.
• Directs enterprise‑wide data submission to external/regulatory agencies (CMS, Vizient, TJC, MassHealth).
• Ensures data integrity and regulatory compliance across reporting.
• Leads system‑wide quality improvement and regulatory compliance initiatives.
• Supports entity‑level quality improvement efforts and aligns with external standards.
• Develops methods for capturing quality data (Epic, electronic systems, manual abstraction).
• Facilitates successful execution of projects; designs data collection for clinical outcomes.
• Leads EMR planning, analytics, and reporting strategies; participates in training and activation.

Job description

UMass Memorial Health is seeking a System Quality & Regulatory Programs Manager to provide enterprise‑level leadership for quality, safety and health equity regulatory programs across the health system. The role drives strategy, analysis, and data submission to ensure compliance, transparency, and optimal performance.

Reporting to the SVP, Chief Quality Officer, you will collaborate with executive, clinical, and operational leaders to advance quality and patient safety, build cross‑entity