Health Systems Quality & Regulatory Programs Lead

C999 UMass Memorial Health Care, Inc.; Worcester (MA); On-site; USD 111,000 - 200,000; Full time

Benefits offered by this job

Signing bonus may be available

Job summary

UMass Memorial Health Care, Inc. seeks a System Quality & Regulatory Programs Manager to lead enterprise-level quality, safety, and health equity regulatory programs.

You will oversee external reporting, analytics strategy, and data submissions to CMS, Vizient, TJC, and others across the system. The role requires ensuring data integrity, driving systemwide quality improvements, and partnering with leaders to advance patient safety.

Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• Minimum five (5) years of related work experience.
• Lean/Six Sigma experience.
• Strong knowledge of clinical processes in a large health care system.
• Proven project management ability.

Responsibilities

• Serve as SME on quality, value-based purchasing, and external quality reporting.
• Lead executive-level analysis of new quality programs and impacts.
• Direct enterprise data submissions to external/regulatory agencies (CMS, TJC, etc).
• Ensure data integrity and regulatory compliance across reporting.
• Lead quality improvement and regulatory compliance initiatives.
• Collaborate with clinical/administrative leadership to align quality efforts.
• Develop methods for capturing quality data (Epic/electronic systems).
• Oversee data collection and interpretation for clinical outcomes.
• Provide leadership in EMR planning and analytics strategies.
• Communicate with hospital, office, and community staff to align stakeholders.

Skills

Lean/Six Sigma

Project management

Leadership

Communication

Healthcare operations

Stakeholder management

Team collaboration

Education

Bachelor's degree

Master's degree

Tools

Epic EMR

Job description

UMass Memorial Health Care, Inc. seeks a System Quality & Regulatory Programs Manager to lead enterprise-level quality, safety, and health equity regulatory programs.

You will oversee external reporting, analytics strategy, and data submissions to CMS, Vizient, TJC, and others across the system. The role requires ensuring data integrity, driving systemwide quality improvements, and partnering with leaders to advance patient safety.