Enterprise Project Delivery Coordinator

Ritter Communications

Jonesboro (AR)

On-site

USD 45,000 - 65,000

Full time

4 days ago

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Job summary

Rightfiber is seeking a Service Delivery Coordinator to manage the installation of enterprise voice, video, and data solutions for business customers. You will coordinate with internal teams, external vendors, and customers to ensure on-time delivery and satisfaction.

The role focuses on accurate planning, proactive communication, and issue resolution to delight clients. Responsibilities include developing project plans, tracking milestones, and serving as the primary point of contact throughout

Qualifications

High school diploma or equivalent; bachelor’s degree preferred.
Experience with Salesforce, TOA Technologies' ETAdirect, and/or MetaSolv M6 is a plus.
CAPM certification is a plus.

Responsibilities

Determines the most efficient project plan to meet customer requests.
Expedites each phase of the installation process and coordinates all aspects of the project to ensure on-time delivery.
Manages individual revenue forecast as related to assigned projects.
Serves as the single point of contact for the customer throughout the project.
Acts as a liaison between Enterprise Sales, Sales Engineering, Network Provisioning, Procurement, Field Operations, external vendors, and other service providers during implementation.
Reports on progress and milestones to customers and internal stakeholders; escalates issues to keep projects on schedule.