Enterprise Program Lead — Strategy & Delivery

Salesforce; Seattle (WA); On-site; USD 141,000 - 285,000; Full time

Job summary

Salesforce is seeking a Program Delivery Lead to guide complex Professional Services engagements across Manufacturing, Automotive, Energy/Utilities, Retail, and Consumer Goods for enterprise customers. You will shape strategy, align with the c-suite, and drive KPIs to measure value and outcomes.

As a leader, you will partner with executive stakeholders and internal teams to ensure a unified, One Salesforce approach, manage multi-workstream delivery, and proactively mitigate risks while expanding

Qualifications

• 7+ years of project management and delivery experience leading multiple work-streams or large enterprise programs.
• 5+ years implementing the Salesforce platform.
• Strong interpersonal and written communication skills.

Responsibilities

• Partner with executive decision-makers to deliver business value and success.
• Coordinate with internal teams to align on objectives and ensure customer success.
• Drive strategy and roadmap with customers to accelerate time to value.
• Lead programs and PMs, managing interdependencies and risks.
• Build trust and relationships with customer executives and stakeholders.

Skills

Project management

Executive stakeholder engagement

Salesforce platform familiarity

Communication skills

Leadership

Job description

Salesforce is seeking a Program Delivery Lead to guide complex Professional Services engagements across Manufacturing, Automotive, Energy/Utilities, Retail, and Consumer Goods for enterprise customers. You will shape strategy, align with the c-suite, and drive KPIs to measure value and outcomes.

As a leader, you will partner with executive stakeholders and internal teams to ensure a unified, One Salesforce approach, manage multi-workstream delivery, and proactively mitigate risks while expanding