Enterprise Product Manager - FinTech (Remote/Hybrid)

PenChecks, Inc; La Mesa (CA); Hybrid; USD 140,000 - 160,000; Full time

Job summary

PenChecks, Inc. is seeking a Product Manager to advocate for users and translate needs into a compelling product roadmap.

You will lead cross-functional teams from discovery through delivery, ensuring alignment on problems, outcomes, and measures of success. The ideal candidate blends customer empathy, business judgment, analytical thinking, and disciplined execution, thriving in ambiguity and influencing stakeholders without formal authority.

Qualifications

• Minimum of two years of B2B enterprise software product management experience.
• Minimum of three years of experience in the retirement services industry or with companies that develop software supporting the retirement services industry.
• Experience managing digital products, platforms, or customer experiences through discovery, delivery, launch, and optimization.
• Demonstrated ability to translate strategy and customer problems into priorities, requirements, and measurable outcomes.
• Strong written, verbal, facilitation, and executive presentation skills.
• Ability to interpret product, customer, financial, and operational data to support decisions.
• Ability to manage competing priorities, ambiguity, dependencies, and stakeholder expectations.
• Passion for customer experience and strong customer-backed logic in decision-making.
• Self-motivated, with a demonstrated ability to influence stakeholders and build alignment.
• Ability to prioritize functional needs effectively and communicate prioritization criteria.
• Ability to develop effective product requirements that support efficient development efforts.
• Strong analytical and problem-solving skills.
• Public-speaking proficiency and stage presence.

Responsibilities

• Develop and communicate product vision, strategy, goals, and positioning in alignment with company priorities.
• Create and maintain an outcome-oriented roadmap that balances customer value, business impact, technical feasibility, risk, and capacity.
• Identify opportunities through market research, competitive analysis, customer feedback, product data, and operational insight.
• Prepare clear recommendations and decision materials for product and portfolio governance discussions.
• Partner with research, design, client-facing teams, and subject matter experts to understand customer problems and unmet needs.
• Validate opportunities and solution concepts using appropriate qualitative and quantitative methods.
• Synthesize insights into clear product requirements, experience principles, and measurable outcomes.
• Lead product work across design, engineering, business analysis, operations, compliance, marketing, sales, and service teams.
• Define epics, capabilities, requirements, and priorities at the level needed for effective delivery.
• Make timely scope and priority decisions, manage dependencies, and escalate risks with recommended options.
• Participate in activity planning, refinement, reviews, and release readiness while preserving ownership of delivery methods.
• Coordinate launch, adoption, communication, training, and operational readiness with relevant partners.
• Define success metrics and establish measurement plans before launch.
• Monitor adoption, customer outcomes, operational performance, financial impact, quality, and risk indicators, as applicable.
• Use evidence to recommend continued investment, optimization, repositioning, consolidation, or retirement.
• Share product performance and insights through concise, decision-oriented updates.
• Own the success of product initiatives based on client adoption, agreed objectives, KPIs, and Net Promoter Score for products under management.
• Perform other duties as assigned.

Skills

B2B enterprise software product mgmt

retirement services industry

translate strategy into priorities

written, verbal, facilitation, exec

interpret product, customer, financial

manage competing priorities

customer experience passion

influence stakeholders

prioritize functional needs

develop product requirements

analytical and problem-solving

public-speaking

Education

Bachelor’s degree

Tools

Jira

Confluence

Figma

Adobe XD

Balsamiq

Adobe Creative Suite

Job description

PenChecks, Inc. is seeking a Product Manager to advocate for users and translate needs into a compelling product roadmap.

You will lead cross-functional teams from discovery through delivery, ensuring alignment on problems, outcomes, and measures of success. The ideal candidate blends customer empathy, business judgment, analytical thinking, and disciplined execution, thriving in ambiguity and influencing stakeholders without formal authority.