Cloud Platform Customer Engineer — Solutions & Delivery

Google Inc.

San Francisco (CA)

On-site

USD 127,000 - 184,000

Full time

14 days+

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Job summary

Google Cloud seeks a Platform Customer Engineer to partner with technical sales, differentiate Google Cloud to customers, and serve as the customer’s primary technical partner and trusted advisor. You will troubleshoot questions, run proofs-of-concepts and demos, and architect cross-pillar cloud solutions addressing business challenges.

You will drive technical wins, define delivery plans, engage with business leaders, and support pricing activities as well as post-sales transition.

Qualifications

Bachelor's degree or equivalent practical experience.
6 years of experience with cloud native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience engaging with, or presenting to, technical stakeholders or executive leaders.
Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
Ability to travel up to 20% of the time.

Responsibilities

Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.