Enterprise Partner Success Lead – On-Chain Payments

Tempo; New York, San Francisco (NY, CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Tempo, a layer-1 blockchain focused on stablecoins and enterprise payments, seeks a Technical Account Manager to own a portfolio of partners from onboarding through growth. You’ll be the primary post‑sales contact, guiding integrations, launches, and ongoing technical success.

You will build repeatable processes, define health metrics, and act as the voice of partners to product and engineering. This is a founding role with high ownership and impact.

Qualifications

• Proven experience in technical account management or customer success in fintech, blockchain, or API-first companies.
• Deep understanding of APIs, integrations, and technical architectures; able to troubleshoot with engineering teams.
• Strong communication, relationship-building, and strategic thinking to drive partner success.

Responsibilities

• Own a portfolio of enterprise partners post-sign‑up, ensuring technical and business success.
• Guide onboarding, integration, and production launches with partner engineering teams.
• Develop playbooks, health metrics, and best practices to scale partner adoption and retention.

Skills

Technical account mgmt

Blockchain

API integrations

Partner management

Job description

Tempo, a layer-1 blockchain focused on stablecoins and enterprise payments, seeks a Technical Account Manager to own a portfolio of partners from onboarding through growth. You’ll be the primary post‑sales contact, guiding integrations, launches, and ongoing technical success.

You will build repeatable processes, define health metrics, and act as the voice of partners to product and engineering. This is a founding role with high ownership and impact.