Enterprise Order Implementation Lead

Spectrum Business; East Pensacola Heights (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Spectrum Business is seeking an Enterprise Order Implementation Specialist to coordinate solution initiatives and resolve client issues. The role involves leading process alignments, managing complex order projects, and supporting high-volume interactions with clients and sellers.

You’ll work in an office environment with extensive team and client engagement, applying technical and documentation skills to ensure accurate order execution and compliance.

Qualifications

• Two or more years troubleshooting voice or data issues with end-users.
• Two or more years of technical writing and creating business processes for end-users and projects.

Responsibilities

• Lead process alignments to complete complex order management projects.
• Ensure adherence to order management processes and policies.
• Interact with teams and clients in person and digitally to manage orders.

Skills

Troubleshooting

Technical writing

Business processes

English communication

Education

Associate degree or equivalent experience

Tools

Salesforce

Microsoft Office

Job description

Spectrum Business is seeking an Enterprise Order Implementation Specialist to coordinate solution initiatives and resolve client issues. The role involves leading process alignments, managing complex order projects, and supporting high-volume interactions with clients and sellers.

You’ll work in an office environment with extensive team and client engagement, applying technical and documentation skills to ensure accurate order execution and compliance.