Enterprise Ops & Automation Specialist

DataDrone Inc.; Cheyenne, Northern (WY, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

DataDrone Inc. is seeking an operations-focused professional in Cheyenne, WY to own enterprise onboarding, provisioning, and billing workflows.

You will monitor automation triggers, validate data integrity, and ensure accurate handoffs between Sales, Onboarding, and the success team. You will document runbooks, monitor signals for reliability, and coordinate with non-technical stakeholders to keep deployments precise and scalable.

Qualifications

• Experience operating CRM-driven workflows for B2B accounts (provisioning, lifecycle management, billing).
• Ability to troubleshoot automation where it breaks, not just run it passively.
• Proficiency in validating data accuracy across multi-outlet accounts.
• Ability to read signal logic and verify trigger firing correctly.

Responsibilities

• Provision enterprise accounts (multi-outlet, multi-contact, custom billing).
• Operate and monitor onboarding automation — milestone triggers, stall detection, communication sequencing.
• Operate and monitor client success signals — usage dips, payment failures, health score accuracy.
• Validate technical handoffs — reject incomplete Sales → Onboarding handoffs with specifics.
• Manage enterprise billing operations — subscription status, billing accuracy.
• Maintain provisioning runbooks, onboarding automation docs, and signal documentation.

Skills

CRM-driven workflows

Automation troubleshooting

Data validation

Signal logic understanding

Runbook documentation

Cross-team communication

Tools

CRM software

Billing system

Automation tooling

Job description

DataDrone Inc. is seeking an operations-focused professional in Cheyenne, WY to own enterprise onboarding, provisioning, and billing workflows.

You will monitor automation triggers, validate data integrity, and ensure accurate handoffs between Sales, Onboarding, and the success team. You will document runbooks, monitor signals for reliability, and coordinate with non-technical stakeholders to keep deployments precise and scalable.