Activation Lead — End-to-End Enterprise Onboarding

DataDrone Inc.; Cheyenne, Northern (WY, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

DataDrone Inc. in Cheyenne, WY seeks a Client Activation Lead to turn signed enterprise deals into activated, gold-standard clients. You’ll own provisioning, training, and activation across 25 milestones per account, coordinating with Tech Ops and the client success team.

You’ll document every interaction in the CRM, maintain playbooks, and drive proactive communication to ensure time-to-value for multi-location deployments.

Qualifications

• You’ve onboarded B2B clients in a multi-stakeholder environment across locations.
• You can manage multiple concurrent onboardings without dropping details (15-25 milestones).
• You communicate proactively; clients are always informed.
• You can train non-technical staff to use a product clearly and patiently.
• You catch problems early; intervene by Day 7 to prevent a Day 21 crisis.
• You document everything in the CRM: conversations, promises, issues, milestones.

Responsibilities

• Validate Sales handoffs before accepting — reject incomplete handoffs with specifics.
• Manage enterprise onboarding end-to-end from signed deal to gold standard.
• Coordinate outlet provisioning with Enterprise Tech Ops.
• Manage staff training and system adoption at every outlet.
• Communicate proactively with clients — weekly updates and milestone celebrations.
• Hand off activated clients to Client Success with full context.
• Maintain the Enterprise Onboarding Playbook and Franchise Rollout playbook.

Skills

Client onboarding

Project management

CRM proficiency

Effective communication

Tools

CRM software

Job description

DataDrone Inc. in Cheyenne, WY seeks a Client Activation Lead to turn signed enterprise deals into activated, gold-standard clients. You’ll own provisioning, training, and activation across 25 milestones per account, coordinating with Tech Ops and the client success team.

You’ll document every interaction in the CRM, maintain playbooks, and drive proactive communication to ensure time-to-value for multi-location deployments.