Network & Hosting Infrastructure Specialist | 1063965

Techlifecolumbus; Westerville (OH); On-site; USD 55,000 - 96,000; Part time

Job summary

Revel IT is seeking a Network & Hosting Infrastructure Specialist contractor in Westerville, Ohio to identify, troubleshoot, and resolve credential issues across network devices and server infrastructure.

You will triage connectivity and authentication errors, maintain credential stores, support data flow from infrastructure sources, and align discovery schedules with maintenance windows.

Experience with SNMP, SSH, WMI/WinRM, VMware/Hyper-V, and ServiceNow ITOM Discovery is highly valued.

Qualifications

• CompTIA Network+ or equivalent certification.
• Scripting Skills in PowerShell or Python.
• Experience with infrastructure discovery or asset scanning tools.
• Familiarity with CMDB concepts and configuration item (CI) classification.
• Background in enterprise-scale environments with diverse and heterogeneous device types.
• Experience working within ITIL-aligned processes.
• Strong expertise in network infrastructure — routers, switches, firewalls, load balancers, and related device management.
• Strong expertise in server/hosting environments, including Windows Server and Linux/Unix administration.
• Virtualization platforms (VMware, Hyper‑V).
• Hands‑on experience with credential management across diverse network and server device types.
• Deep understanding of network protocols: SNMP v1/v2c/v3, SSH, Telnet; WMI, WinRM, NetBIOS.
• Experience troubleshooting connectivity and authentication issues in enterprise environments.
• Familiarity with IP address management, network segmentation, and firewall rules that impact device accessibility.
• Ability to work independently, triage infrastructure issues, and escalat[e] appropriately.
• Prior work with ServiceNow ITOM Visibility (Discovery) as a supporting tool — not required, but beneficial

Responsibilities

• Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms
• Collaborate with network and hosting teams to maintain accurate credential stores and access policies
• Support service graph connector configurations to ensure proper data flow from infrastructure sources
• Manage and optimize discovery schedules to align with infrastructure maintenance windows and scanning requirements
• Document credential management processes, known infrastructure issues, and resolution procedures
• Provide subject matter expertise on network topology, device configurations, and server environments
• Support the broader ServiceNow Modernization program objectives as needed

Skills

CompTIA Network+

PowerShell

Python

Infrastructure discovery tools

CMDB concepts

ITIL

Network infrastructure

Windows Server

Linux/Unix

VMware

Hyper-V

Credential management

SNMP

SSH

Telnet

WMI

WinRM

NetBIOS

IPAM

Network segmentation

Firewall rules

Tools

ServiceNow ITOM Discovery

Asset scanning tools

Job description

OUR GOAL:

Treat our consultants and clients the way we would like others to treat us!

A Network & Hosting Infrastructure Specialist contractor is needed in Westerville, Ohio to identify, troubleshoot, and resolve credential issues across network devices and server infrastructure (SNMP, SSH, WMI, WinRM, etc.). The role manages and validates access to network and hosting environments to ensure complete infrastructure scanning coverage.

Responsibilities:

• Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms
• Collaborate with network and hosting teams to maintain accurate credential stores and access policies
• Support service graph connector configurations to ensure proper data flow from infrastructure sources
• Manage and optimize discovery schedules to align with infrastructure maintenance windows and scanning requirements
• Document credential management processes, known infrastructure issues, and resolution procedures
• Provide subject matter expertise on network topology, device configurations, and server environments
• Support the broader ServiceNow Modernization program objectives as needed

Qualifications:

• CompTIA Network+ or equivalent certification
• Scripting Skills in PowerShell or Python
• Experience with infrastructure discovery or asset scanning tools
• Familiarity with CMDB concepts and configuration item (CI) classification
• Background in enterprise-scale environments with diverse and heterogeneous device types
• Experience working within ITIL-aligned processes
• Strong expertise in network infrastructure — routers, switches, firewalls, load balancers, and related device management
• Strong expertise in server/hosting environments, including:
• Windows Server and Linux/Unix administration
• Virtualization platforms (VMware, Hyper‑V)
• Hands‑on experience with credential management across diverse network and server device types
• Deep understanding of network protocols:
  • SNMP v1/v2c/v3, SSH, Telnet
  • WMI, WinRM, NetBIOS
• Experience troubleshooting connectivity and authentication issues in enterprise environments
• Familiarity with IP address management, network segmentation, and firewall rules that impact device accessibility
• Ability to work independently, triage infrastructure issues, and escalat[e] appropriately
• Prior work with ServiceNow ITOM Visibility (Discovery) as a supporting tool — not required, but beneficial

Reference:1063965

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.