Enterprise Network Engineer (Tier 2 Support)

Sotera Health Corporate; Taylorsville (UT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Sotera Health Corporation is seeking a Network Administrator to support and maintain our global infrastructure. You will provide Tier 2 network support, troubleshoot connectivity issues, and help deploy and manage switches, routers, wireless systems, and security devices across the enterprise.

The role emphasizes collaboration with IT teams and business stakeholders, documentation, and participation in network projects and changes within IT change management processes.

Qualifications

• Bachelor’s degree preferred with 3–5 years in enterprise network environments.
• Strong understanding of switching, routing, TCP/IP, wireless, and basic firewall configurations.
• Experience managing LAN/WAN and wireless infrastructure.
• Ability to troubleshoot independently using established tools and methodologies.
• Excellent documentation and ability to work with cross-functional teams.

Responsibilities

• Provide Tier 2 network and telecommunications support, troubleshooting connectivity and performance issues.
• Configure, deploy, and maintain switches, routers, wireless systems, firewalls, and related components.
• Monitor network performance and plan capacity; participate in upgrades and patches.
• Help design and improve network solutions to support business needs.
• Maintain accurate network documentation and SOPs; support IT projects and vendors.

Skills

Network troubleshooting

TCP/IP expertise

Documentation & SOPs

Cross-functional collaboration

Vendor coordination

Security best practices

Education

Bachelor’s degree in IT/CS

Equivalent experience considered

Tools

Cisco devices

Firewall configuration

Network monitoring tools

Change management tools

Job description

Sotera Health Corporation is seeking a Network Administrator to support and maintain our global infrastructure. You will provide Tier 2 network support, troubleshoot connectivity issues, and help deploy and manage switches, routers, wireless systems, and security devices across the enterprise.

The role emphasizes collaboration with IT teams and business stakeholders, documentation, and participation in network projects and changes within IT change management processes.