Enterprise Logistics Operations Lead

CIRCL; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

CIRCL is seeking an Operations Lead to bridge technology and logistics execution in San Francisco. In this role, you will lead customer onboarding, analyze operations for optimization, and work closely with enterprise clients to customize our platform for measurable ROI.

The ideal candidate has over 5 years of experience in operations, strong analytical skills, and a willingness to travel occasionally. This position offers opportunities for direct customer engagement and collaboration with our product team.

Qualifications

• 5+ years in operations, supply chain, or logistics.
• Experience managing enterprise customer relationships.
• Strong analytical and problem-solving skills.
• Excellent project management abilities.
• Willingness to travel occasionally (10-20%).

Responsibilities

• Lead customer onboarding and platform deployment projects.
• Analyze customer operations and identify optimization opportunities.
• Configure and customize the platform for specific customer needs.
• Build and maintain relationships with key customer stakeholders.
• Develop playbooks and best practices for customer success.

Skills

Operations management

Supply chain optimization

Analytical skills

Problem-solving

Project management

Tools

TMS

WMS

SQL

Job description

CIRCL is seeking an Operations Lead to bridge technology and logistics execution in San Francisco. In this role, you will lead customer onboarding, analyze operations for optimization, and work closely with enterprise clients to customize our platform for measurable ROI.

The ideal candidate has over 5 years of experience in operations, strong analytical skills, and a willingness to travel occasionally. This position offers opportunities for direct customer engagement and collaboration with our product team.