Enterprise Logistics Account Specialist

Aston Carter; Tempe (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid Time Off

Job summary

Aston Carter is seeking an Enterprise Account Specialist to join our Tempe, AZ-based team. This on-site role focuses on optimizing the shipper experience for vendors using inbound transportation services and improving performance metrics through data-driven coaching and collaboration.

The successful candidate will manage accounts, analyze daily transportation data, lead weekly calls with shippers, and drive proactive problem solving across intermodal and supply chain processes to reduce defects

Qualifications

• Experience in account management and customer service.
• Proficiency in Excel or similar data tools.
• Strong problem-solving skills in fast-paced environments.
• Knowledge of transportation, intermodal, and supply chain processes.

Responsibilities

• Monitor, verify, and present data daily.
• Overcome transportation disruptions and remove real-time barriers.
• Identify root causes of transportation defects.
• Maintain daily logs on assigned shippers.
• Lead weekly calls with assigned shippers.
• Conduct daily Business Review Stand-up calls.

Skills

Account management

Excel

Problem solving

Transportation/supply chain knowledge

Job description

Aston Carter is seeking an Enterprise Account Specialist to join our Tempe, AZ-based team. This on-site role focuses on optimizing the shipper experience for vendors using inbound transportation services and improving performance metrics through data-driven coaching and collaboration.

The successful candidate will manage accounts, analyze daily transportation data, lead weekly calls with shippers, and drive proactive problem solving across intermodal and supply chain processes to reduce defects