Enterprise Learning & Change Leader

Harvard University; Massachusetts; Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision insurance

Tuition assistance and reimbursement

Retirement plans

Wellbeing resources

Commuter benefits and campus perks

Job summary

Harvard University’s Financial Administration Department (FAD) seeks a Strategic Training Program Manager to lead strategy, design, development, and delivery of learning programs across the University’s financial community.

You will drive end-to-end learning lifecycle management, partnering with schools, departments, and subject matter experts to create scalable, accessible resources that support change initiatives and new business processes.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of 7 years’ relevant work experience.
• Demonstrated experience leading enterprise learning or organizational change initiatives.
• Experience as trainer or coordinating multiple training events in a complex setting, preferably higher education.
• Strong project management and stakeholder management skills.
• Ability to influence without direct authority across a complex, decentralized organization.
• Knowledge of instructional design theory and implementation.
• Knowledge of learning management systems and web delivery tools.
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).
• Experience supporting system implementations or other large-scale technology deployments.
• Experience developing online learning content using modern instructional design methodologies.
• Experience using learning analytics to evaluate program effectiveness.
• MS Office proficiency.

Responsibilities

• Develop enterprise learning strategies for large-scale business transformation initiatives.
• Lead training workstreams for complex cross-functional projects.
• Partner with project leadership to develop organizational readiness, communication, and user adoption plans.
• Design, create, schedule and deliver training, both in-person and online.
• Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes).
• Partner with internal FAD stakeholders and liaise with subject matter experts regarding instructional design.
• Assess learning effectiveness, summarize evaluation reports, and recommend continuous improvement.
• Leverage emerging learning technologies, including digital learning platforms and AI-enabled tools, to improve the learner experience.
• Training project management which includes working collaboratively with colleagues to leverage resources for successful project completion.
• Manage outreach and communications with Schools, end-user community, and training community throughout the University; serve as primary contact with user groups and stakeholders.
• Partner with Policy subject matters experts and FAD communications staff.

Skills

Project management

Stakeholder management

Instructional design

Learning analytics

Change management

Training facilitation

Communication

Leadership

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Learning Management System

Web delivery tools

AI-enabled tools

Job description

Harvard University’s Financial Administration Department (FAD) seeks a Strategic Training Program Manager to lead strategy, design, development, and delivery of learning programs across the University’s financial community.

You will drive end-to-end learning lifecycle management, partnering with schools, departments, and subject matter experts to create scalable, accessible resources that support change initiatives and new business processes.