Enterprise Journey Strategy Lead - Remote & Equity

Jobgether; United States; Remote; USD 220,000 - 320,000; Full time

Benefits offered by this job

Fully Remote Work

Pre-IPO equity

Health Insurance

25 days annual leave

Professional development budget

Wellbeing budget

Paid parental leave

Home office budget

Company events and retreats

Modern technology (MacBook)

Job summary

Jobgether seeks a senior customer transformation advisor to lead executive-level engagements across strategic accounts. You will shape journey management as a core business capability, guiding multi-year programs and aligning cross-functional teams to measurable outcomes.

You’ll partner with C-suite stakeholders to drive enterprise transformation, establish governance, build ROI business cases, and scale best practices across markets.

Qualifications

• Executive-level experience working with C-suite and senior leaders.
• Proven track record in enterprise-scale transformation programs.
• Experience in senior management consulting, corporate strategy, or transformation leadership.
• Deep understanding of customer experience and operating models.
• Exceptional communication and storytelling for senior decision-makers.
• Strong understanding of value creation, ROI, and long-term growth.
• Experience partnering with sales and customer success on executive relationships.
• Ability to influence product strategy from market insights.

Responsibilities

• Act as trusted advisor to senior executives across strategic accounts.
• Lead multi-year transformation programs spanning CX, product, digital, and operations.
• Build alignment across executives and governance bodies with shared accountability.
• Develop ROI frameworks and long-term investment narratives.
• Drive executive engagement, renewal strategies, and multi-year expansion opportunities.
• Influence product direction and GTM strategy based on market insights.
• Define scalable journey-management methodologies and best practices.
• Represent the organization in executive briefings and industry forums.
• Collaborate cross-functionally with CS, sales, product, and GTM leadership.

Skills

Executive-level experience

Enterprise transformation

Strategic leadership

Customer-centricity

Executive communication

Financial acumen

Account management

Product leadership

Framework development

Autonomy

Job description

Jobgether seeks a senior customer transformation advisor to lead executive-level engagements across strategic accounts. You will shape journey management as a core business capability, guiding multi-year programs and aligning cross-functional teams to measurable outcomes.

You’ll partner with C-suite stakeholders to drive enterprise transformation, establish governance, build ROI business cases, and scale best practices across markets.