Senior Enterprise Journey Architect (Remote)

TheyDo; Oregon; Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Competitive compensation

Fully remote work

Health Insurance

Flexible holidays

Learning & Development budget

Wellbeing budget

Paid parental leave

Home office budget

Company events

Job summary

TheyDo, a fully remote journey management platform, seeks a Principal Executive Advisor for Journey Management. You will define, scale, and represent the global vision, partnering with C-suite sponsors across enterprise accounts to position journey management as long-term infrastructure and ROI.

You will lead multi-year programs spanning CX, Product, Operations, and Transformation. You will work with CS, Sales, Product, and GTM teams to shape the platform direction, enablement, and commercial

Qualifications

• Extensive experience working directly with C-suite and executive leadership in large organisations.
• Proven track record leading multi-year, enterprise-scale transformation programs.
• Deep understanding of enterprise operating models, digital transformation, CX, or business transformation.
• Experience positioning complex platforms or services as strategic infrastructure.
• Background in senior consulting, strategy, transformation leadership, or equivalent.

Responsibilities

• Lead C-suite conversations reframing journey management as strategic enterprise infrastructure.
• Translate executive goals into structured, scalable journey-led programs.
• Build executive alignment across complex stakeholder groups and governance bodies.
• Shape multi-year investment narratives and ROI frameworks.
• Partner with CS and AE leadership on executive renewals and long-term growth.
• Influence product direction by linking enterprise needs with market signals.
• Represent TheyDo externally through executive briefs and industry forums.

Skills

Executive advisory

Enterprise transformation

C-suite collaboration

Strategic storytelling

Executive presence

Job description

TheyDo, a fully remote journey management platform, seeks a Principal Executive Advisor for Journey Management. You will define, scale, and represent the global vision, partnering with C-suite sponsors across enterprise accounts to position journey management as long-term infrastructure and ROI.

You will lead multi-year programs spanning CX, Product, Operations, and Transformation. You will work with CS, Sales, Product, and GTM teams to shape the platform direction, enablement, and commercial