Enterprise IT MSP Project Manager | RFP & ServiceNow Lead
ITnova
Jersey City (NJ)
On-site
USD 90,000 - 120,000
Full time
14 days+
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Job summary
A technology solutions company in Jersey City is looking for a Project Manager for Enterprise IT Managed Services. The role involves leading the development and execution of RFP processes, establishing Service Level Agreements and performance metrics, and managing stakeholder interactions. The ideal candidate will have at least five years of project management experience, a strong understanding of ITIL frameworks, and familiarity with the ServiceNow platform. Competitive benefits and professional growth opportunities are offered.
Qualifications
Minimum five years of project management experience.
Experience writing RFPs for IT managed services.
Strong understanding of ITIL frameworks and IT service management.
Responsibilities
Develop and document a comprehensive RFP for IT services.
Define resource specifications for on-site personnel.
Establish Service Level Agreements and performance metrics.
Create a scalable personnel-addition framework.
Manage stakeholder interactions and vendor evaluations.
Skills
Project management
RFP writing
ITIL frameworks
ServiceNow
Vendor management
Education
PMP or equivalent certification
Tools
ServiceNow
Job description
A technology solutions company in Jersey City is looking for a Project Manager for Enterprise IT Managed Services. The role involves leading the development and execution of RFP processes, establishing Service Level Agreements and performance metrics, and managing stakeholder interactions. The ideal candidate will have at least five years of project management experience, a strong understanding of ITIL frameworks, and familiarity with the ServiceNow platform. Competitive benefits and professional growth opportunities are offered.