Enterprise IT MSP Project Manager | RFP & ServiceNow Lead

ITnova; Jersey City (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions company in Jersey City is looking for a Project Manager for Enterprise IT Managed Services. The role involves leading the development and execution of RFP processes, establishing Service Level Agreements and performance metrics, and managing stakeholder interactions. The ideal candidate will have at least five years of project management experience, a strong understanding of ITIL frameworks, and familiarity with the ServiceNow platform. Competitive benefits and professional growth opportunities are offered.

Qualifications

• Minimum five years of project management experience.
• Experience writing RFPs for IT managed services.
• Strong understanding of ITIL frameworks and IT service management.

Responsibilities

• Develop and document a comprehensive RFP for IT services.
• Define resource specifications for on-site personnel.
• Establish Service Level Agreements and performance metrics.
• Create a scalable personnel-addition framework.
• Manage stakeholder interactions and vendor evaluations.

Skills

Project management

RFP writing

ITIL frameworks

ServiceNow

Vendor management

Education

PMP or equivalent certification

Tools

ServiceNow

Job description

A technology solutions company in Jersey City is looking for a Project Manager for Enterprise IT Managed Services. The role involves leading the development and execution of RFP processes, establishing Service Level Agreements and performance metrics, and managing stakeholder interactions. The ideal candidate will have at least five years of project management experience, a strong understanding of ITIL frameworks, and familiarity with the ServiceNow platform. Competitive benefits and professional growth opportunities are offered.