Enterprise IT Infrastructure Specialist

Jobtailor

Charlotte (NC)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Job summary

Jobtailor is seeking an IT Infrastructure Specialist to provide enterprise-level support for infrastructure and business applications in a fast-paced environment. You will integrate software with hardware, standardize installation procedures, and plan upgrades across IT teams to maximize performance.

The role requires a Bachelor’s in Computer Science or related field, with 1+ year experience or 3 years with a HS/GED.

Qualifications

Bachelor's degree in Computer Science or related field.
Minimum 1 year related work experience.
In lieu of Bachelor’s degree and 1 year related experience, High School/GED and 3 years related experience.
Experience supporting Corp IT Ops Infrastructure.
Proven desire to learn in a fast-paced environment, self-starter.
Strong oral and written communication skills.
Strong inter-personal skills (listening, conflict management, approachability, negotiations).
Ability to effectively prioritize activities and focus team efforts based-based priority.
Ability to research independently, multi-task, and meet deadlines under tight timeframes.
Ability to build working relationships with different levels within the organization.
Ability to work effectively in a work plan driven/team environment.
1-2 years practical experience with Operating Systems, Software and Hardware.
1- 2 years of computer skills, including general usage and support.

Responsibilities

Provide enterprise level support of technologies needed for infrastructure and business applications.
Integrate software to enable usage, support, and monitoring of various hardware technologies.
Develop and maintain routine work procedures and define standard installation and upgrade methodologies.
Plans, designs, installs and/or supports computer systems.
Facilitates technical and business planning for upgrades.
Provides technical guidance related to software and hardware to members of the IT staff.
Develops (or assists in developing) standards for IT software and hardware.
Assists in the design and implementation of required systems.
Integrates software and hardware configurations to maximize performance.
Coordinates hardware and software upgrades with other areas of IT or other business units.
Prepares activity and progress reports regarding individual and project activity.
Keeps abreast of new hardware and software developments, evaluates alternative approaches, and recommends new software or upgrades which enhance operations.