Enterprise Implementation Lead

Getconfido; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Equity

Fully paid health coverage

Top-tier dental and vision

12 weeks paid parental leave

Unlimited PTO

401(k) plan

Paid relocation

Full desk setup

Catered lunches and team dinners

Job summary

Getconfido is hiring an Implementation Manager in New York City to oversee the onboarding experience for new customers. The role involves managing the full implementation lifecycle, collaborating with various teams, and ensuring customer success through training and support. Candidates should have 3+ years of experience in enterprise software implementations and strong project management skills.

The position offers multiple perks and benefits, including equity, health coverage, and unlimited PTO.

Qualifications

• 3+ years managing software implementations or complex client onboarding.
• Proven ability to manage multiple projects with competing priorities.
• Strong project management skills and technical curiosity.

Responsibilities

• Own the full implementation lifecycle for new enterprise customers.
• Deliver training programs and onboarding materials to users.
• Partner with Sales on implementation requirements and timelines.

Skills

Project management

Customer onboarding

Technical curiosity

Multi-project management

Job description

Getconfido is hiring an Implementation Manager in New York City to oversee the onboarding experience for new customers. The role involves managing the full implementation lifecycle, collaborating with various teams, and ensuring customer success through training and support. Candidates should have 3+ years of experience in enterprise software implementations and strong project management skills.

The position offers multiple perks and benefits, including equity, health coverage, and unlimited PTO.