Enterprise Healthcare Executive Account Lead (Remote)

Pacemate-1; Missouri; Remote; USD 150,000 - 233,000; Full time

Benefits offered by this job

Health & Prescription

Dental

Vision

Long-Term Disability

Short-Term Disability

AD&D

401k Retirement Savings

Paid Time Off

Healthcare Savings Account

Affordable Benefit Package

Flexible Spending Account

Job summary

PaceMate is seeking a Strategic Account Executive to own executive-level partnerships with EP, cardiology, and heart failure practices across enterprise hospital systems. This remote role emphasizes executive engagement, renewal management, and growth through upsell and strategic expansion.

Travel up to 50-70% of the time within the United States is expected, with a focus on building trusted relationships and driving enterprise adoption across IDNs.

Qualifications

• 3-5 years of experience in complex healthcare account management or healthcare enterprise SaaS.
• 3-5 Years of team management in healthcare
• Proven experience owning post-sale revenue, renewals, and expansion
• Strong executive presence with the ability to engage physicians, administrators, and senior leaders
• Experience working with hospital systems, IDNs, or large multi-site healthcare organizations
• Excellent communication and interpersonal skills
• Computer literate with Excel, Word, Adobe, PowerPoint
• Sales Management experience
• CRM/Cardiology Account Management Experience Required; EP experience strongly preferred

Responsibilities

• Serve as the strategic and executive point of contact for accounts in assigned geography
• Build and maintain trusted relationships with executive, clinical, and operational leadership
• Collaborate with Sales, Marketing, Product, Clinical, and Customer Success teams to drive strategic outcomes
• Gain a deep understanding of customer clinical strategy, operational priorities, and business objectives
• Translate operational performance into executive-level insights and ROI
• Lead and present Quarterly and Annual Business Reviews
• Identify, position, and close upsell and expansion opportunities
• Serve as escalation owner when issues impact clinical trust, executive confidence, or commercial outcomes
• Serve as the lead point of contact for all Key Accounts while building and nurturing trusted, long-lasting relationships
• Collaborate with Sales, marketing, product development and customer success teams to ensure business progress
• Gain a deep understanding of the client’s clinical & business strategy, clinical workflows and needs
• Develop tactics that will deliver the most appropriate products or services
• Use of communication skills to present to and influence key stakeholders in the sales process
• Provides clients with product information, demonstrations, analytics, etc.
• Create key opinion leaders / reference sites within each current Key Account customer & region
• Responsible for both maintaining and growing business in contracted groups
• Manage expenses within budget
• Re-Sign current customers on longer term agreements and contract renewals
• Active involvement in weekly and quarterly sales planning process

Skills

Healthcare sales

Account management

Team management

Executive presence

CRM experience

Cardiology

EP experience

Sales leadership

Communication

Education

BA/BS or Equivalent 4-year Technical Degree

Tools

Excel

Word

Adobe

PowerPoint

Job description

PaceMate is seeking a Strategic Account Executive to own executive-level partnerships with EP, cardiology, and heart failure practices across enterprise hospital systems. This remote role emphasizes executive engagement, renewal management, and growth through upsell and strategic expansion.

Travel up to 50-70% of the time within the United States is expected, with a focus on building trusted relationships and driving enterprise adoption across IDNs.