Enterprise GIS Consultant - Mobility & ESRI Expert

Trc Companies, Inc.; Altoona (PA); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Paid holidays

Sick leave

Disability leave

Job summary

TRC, Member of WSP, is seeking a GIS Consultant with a strong Enterprise GIS background to handle software technical support and testing for mobility GIS solutions. You will work to solve complex customer issues, maintain detailed CRM records, and collaborate with a cross-functional team to deliver reliable geospatial services.

The ideal candidate has 3–5 years in GIS technologies with ESRI ArcGIS Enterprise/Portal, strong communication skills, and a self-driven, team-oriented mindset to support

Qualifications

• 3–5 years' experience with GIS technologies including ESRI Server tech (ArcGIS Enterprise/Portal).
• Experience communicating with customers with varying technical aptitude in GIS/IT.
• Knowledge of IT frameworks including security, networking, installation, configuration, and performance.
• Self-starter, team player with ability to bring alternate points of view to discussions.
• Strong organizational and collaboration skills.
• Bachelor's degree in Geography/GIS and/or Computer Science.

Responsibilities

• Provide high-quality technical support by responding in real-time to customer needs via email, chat, and/or phone interactions.
• Analyze customer issues to identify, understand, and articulate the core problem and potential solutions.
• Partner with team members to identify patterns, align on the best path forward, and solve cases.
• Maintain comprehensive case documentation in CRM to understand customers' missions and activities.

Skills

GIS technologies

ArcGIS Enterprise/Portal

Customer communication

Team collaboration

Self-starter

IT knowledge

Education

Bachelor's degree in Geography/GIS or CS

Tools

ESRI ArcGIS Server

Job description

TRC, Member of WSP, is seeking a GIS Consultant with a strong Enterprise GIS background to handle software technical support and testing for mobility GIS solutions. You will work to solve complex customer issues, maintain detailed CRM records, and collaborate with a cross-functional team to deliver reliable geospatial services.

The ideal candidate has 3–5 years in GIS technologies with ESRI ArcGIS Enterprise/Portal, strong communication skills, and a self-driven, team-oriented mindset to support