Enterprise Fire Programs Lead

Johnson Controls, Inc.; Colorado; On-site; USD 82,000 - 137,000; Full time

Benefits offered by this job

Competitive salary and bonus

Paid vacation/holidays/sick time - 15

Benefits package including 401K, and +

Training opportunities

Company vehicle

Job summary

Johnson Controls, Inc. is seeking a Fire Program Manager to lead enterprise fire protection programs across strategic accounts.

You will coordinate inspections, testing, maintenance, and capital projects while ensuring safety, compliance, and on-time delivery. Your role requires managing multi-site programs, aligning customer objectives with operations, and driving improvements in service quality and compliance.

Qualifications

• Bachelor's degree in Business, Engineering, Construction Management, Fire Protection, Project Management, or a related field.
• 5+ years of experience in program management, project management, operations management, or the fire protection industry.
• Experience leading customer-facing programs involving fire alarm, fire suppression, inspection, service, or construction activities.
• Experience managing multiple stakeholders across operations, sales, finance, and technical teams.
• Strong knowledge of project delivery, governance, risk management, and customer relationship management.
• Demonstrated ability to lead cross-functional teams and influence stakeholders in a matrixed environment.
• Strong executive communication, presentation, and customer relationship management skills.
• Proven ability to manage risk, drive issue resolution, and lead complex customer-facing programs.

Responsibilities

• Lead execution and governance of enterprise fire protection programs across assigned Strategic Accounts.
• Manage portfolios consisting of inspections, testing, preventive maintenance, corrective service work, deficiency remediation, and capital projects.
• Develop and maintain integrated program plans that align customer requirements, branch execution, and contractual commitments.
• Coordinate fire-related initiatives across multiple customer locations, business units, and Johnson Controls branches.
• Ensure consistent execution of customer standards, contractual obligations, and service level agreements.
• Drive program performance against key operational, financial, and customer satisfaction metrics.
• Serve as the primary Fire Program Manager for assigned Strategic Accounts.
• Build trusted advisor relationships with customer facilities, safety, compliance, procurement, real estate, and operations leaders.
• Lead customer governance meetings, program reviews, and executive business reviews.
• Communicate program status, risks, compliance concerns, performance trends, and strategic recommendations.
• Align customer objectives with Johnson Controls operational capabilities.
• Identify opportunities for service growth, compliance improvements, and capital investments.

Skills

Program management

Stakeholder management

Governance

Customer relationship management

Executive communication

Risk management

Cross-functional leadership

Education

Bachelor's degree

Tools

Power BI

Salesforce

ServiceMax

Smartsheet

Microsoft Project

Corrigo

Job description

Johnson Controls, Inc. is seeking a Fire Program Manager to lead enterprise fire protection programs across strategic accounts.

You will coordinate inspections, testing, maintenance, and capital projects while ensuring safety, compliance, and on-time delivery. Your role requires managing multi-site programs, aligning customer objectives with operations, and driving improvements in service quality and compliance.