Enterprise Field Sales Leader - Telecom Solutions

Wideopenwest Michigan, LLC; Livonia (MI); On-site; USD 95,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off, holidays, and tuition *

Broadband discounts

Job summary

Wideopenwest Michigan, LLC in Livonia, MI, seeks a Manager, Business Field Sales to lead a field sales team selling WOW! Business Ethernet, Internet, and Voice to enterprise customers in the region. You will coach reps, develop business plans, coordinate promotions, and ensure Salesforce.com compliance while forecasting revenue and collaborating with internal teams to optimize the territory.

This role demands strategic leadership and strong communication. Travel to customer sites and WOW!

Qualifications

• Bachelor’s degree preferred or equivalent education and experience.
• Five years of successful sales experience in telecommunications services in the Enterprise/GEM market, including at least three years managing individuals selling to enterprise customers.
• Excellent written and oral communication, interpersonal, planning, and organizational skills.
• Strong independent judgment and discretion in significant matters.
• Experience with Microsoft Office, PC tools, and billing software systems.

Responsibilities

• Maintain expertise on WOW! Business products (Ethernet, Internet, Voice) to lead sales contributors.
• Ensure competence and continuity of qualified field reps through selection, training, development, appraisal, and motivation.
• Develop business plans with team members and coordinate sales promotions and incentives to meet goals.
• Ensure team and individual achievement of sales, quality, and standards.
• Monitor performance and coach reps for continuous improvement.
• Ensure 100% compliance with Salesforce.com, including preparation, analysis, and maintenance of records.
• Provide accurate forecasts in Salesforce.com for annual, quarterly, and monthly revenue units.
• Collaborate with internal teams to ensure functional effectiveness and efficiency of the territory structure.
• Assess, develop, and implement best practices to improve performance.
• Model “from the front” to set cadence and pace for the team.
• Coach, develop, appraise, and motivate individual reps to exceed objectives.
• Ensure ongoing education on sales planning tactics and compliance with training requirements.

Skills

Communication

Planning

Organizational skills

Interpersonal skills

Independent judgment

Education

Bachelor’s degree or equivalent education and experience

Tools

Microsoft Office

Billing software systems

Job description

Wideopenwest Michigan, LLC in Livonia, MI, seeks a Manager, Business Field Sales to lead a field sales team selling WOW! Business Ethernet, Internet, and Voice to enterprise customers in the region. You will coach reps, develop business plans, coordinate promotions, and ensure Salesforce.com compliance while forecasting revenue and collaborating with internal teams to optimize the territory.

This role demands strategic leadership and strong communication. Travel to customer sites and WOW!