Enterprise Engagement Lead – Payments Platform Implementations

Triwill Group; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Stripe seeks an Engagement Manager within Professional Services to lead complex, multi-project initiatives for enterprise customers. You will guide deployments, manage cross-functional teams, and drive rapid value realization on Stripe’s platform across strategic accounts.

The role emphasizes strong communication, governance, and collaboration with Product and Engineering to advance Stripe’s roadmap while ensuring customer success and long-term adoption.

Qualifications

• 8+ years of consulting experience with enterprise customers.
• Ability to translate complex requirements into tailored solutions.
• Strong communication with executive stakeholders.
• Proven program management skills.
• Ability to operate in ambiguous, fast-paced environments.
• Experience collaborating with product and engineering teams.

Responsibilities

• Drive deployment practices and product adoption insights to maximize value.
• Manage integration of Stripe products into customer architectures and timelines.
• Provide program governance and risk mitigation using standard tools.
• Lead cross-functional teams to accelerate implementations for enterprises.
• Ensure knowledge transfer and handover to Stripe Support.
• Collaborate with Product and Engineering to align with roadmap.
• Participate in a global community of practitioners to improve delivery.

Skills

Consulting

Program management

Stakeholder mgmt

Communication

Technical storytelling

Job description

Stripe seeks an Engagement Manager within Professional Services to lead complex, multi-project initiatives for enterprise customers. You will guide deployments, manage cross-functional teams, and drive rapid value realization on Stripe’s platform across strategic accounts.

The role emphasizes strong communication, governance, and collaboration with Product and Engineering to advance Stripe’s roadmap while ensuring customer success and long-term adoption.