Enterprise Cybersecurity Account Manager

Crane Venture Partners; Paris (TX); On-site; USD 92,000 - 109,000; Full time

Benefits offered by this job

Total compensation: €80,000–€95,000 (O

PEE profit-sharing

Health & wellness benefits

Meal vouchers

Job summary

HarfangLab, a French cybersecurity scale-up, seeks an Account Manager to own retention, growth, and long-term success of a portfolio of customers, including strategic enterprise accounts.

You will secure renewals, build trusted relationships with C-levels, CISOs, IT leaders, and procurement stakeholders, and generate revenue through upsell, cross-sell, and account expansion initiatives. Close collaboration with CS, SEs, and partners drives value.

Qualifications

• Bachelor's or Master's degree in Business, Sales, or a related field.
• At least 3 years of experience selling cybersecurity solutions, ideally in a B2B SaaS environment.
• Proven experience managing and growing a customer portfolio with responsibility for renewals and account expansion.
• Experience working with enterprise customers and navigating complex sales cycles.
• Demonstrated success in driving upsell, cross-sell, and account growth initiatives.
• Experience building account plans and engaging multiple stakeholders within large organizations.
• Previous exposure to channel sales, partner management, or indirect sales models is highly desirable.
• Good understanding of cybersecurity concepts, market dynamics, and customer challenges.
• Proficiency with Salesforce or a comparable CRM platform.

Responsibilities

• Own the renewal strategy and execution across your assigned territory.
• Manage and grow a portfolio of commercial and enterprise customers.
• Build trusted relationships with key stakeholders and decision-makers.
• Identify renewal risks and implement appropriate mitigation plans.
• Develop and execute account plans to maximize customer retention and growth.
• Identify and drive upsell and cross-sell opportunities within existing accounts.
• Promote HarfangLab's products and services to address evolving customer needs.
• Expand HarfangLab's footprint across business units, subsidiaries, and departments.
• Lead commercial discussions and negotiations through to contract signature.
• Collaborate with channel partners to generate and close business opportunities.
• Develop strong relationships with strategic resellers and ecosystem partners.
• Coordinate partner-led account development and co-selling initiatives.
• Partner with Account Executives, Customer Success Managers, and Sales Engineers to deliver a seamless customer experience.
• Contribute to customer business reviews and strategic account planning.
• Maintain accurate forecasts, pipeline visibility, and account data within Salesforce.

Skills

Account management

Renewals

Upsell / cross-sell

Stakeholder management

Sales cycle

CRM / Salesforce

Education

Bachelor's or Master's degree in Business, Sales, or a related field

Tools

Salesforce

Job description

HarfangLab, a French cybersecurity scale-up, seeks an Account Manager to own retention, growth, and long-term success of a portfolio of customers, including strategic enterprise accounts.

You will secure renewals, build trusted relationships with C-levels, CISOs, IT leaders, and procurement stakeholders, and generate revenue through upsell, cross-sell, and account expansion initiatives. Close collaboration with CS, SEs, and partners drives value.