Enterprise Customer Success Manager - Education Districts

SchooLinks, Inc.; United States; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

100% health care coverage for Employee

401K with company matching

Dental & Vision

Parental Leave

Subsidized gym membership

Remote work stipend

Annual team offsite

Job summary

SchooLinks, Inc. is seeking passionate individuals for the Customer Success Manager role. Candidates will lead complex district implementations and ensure the successful onboarding and engagement of new districts.

The ideal applicant has over 5 years in Customer Success and SaaS experience. Benefits include 100% health coverage, 401K matching, and a salary range of $80,000 - $120,000 USD.

Qualifications

• 5+ Years Professional Experience in a Customer Success position.
• 3+ years experience in implementation and customer success for a SaaS company.
• Experience in ClassLink/Clever, SFTP preferred.
• Experience or Ability to work in a remote environment.
• Ability to Travel 15-30% of the time to customer meetings.

Responsibilities

• Meet onboarding, usage, and renewal targets for your portfolio of districts.
• Onboard new districts by leading their project kickoff and training sessions.
• Build and maintain director and executive level relationships at each of your districts.

Skills

Customer Success management

Project management

Interpersonal skills

SaaS implementation experience

Google Suite

Tools

SalesForce

Gainsight

Job description

SchooLinks, Inc. is seeking passionate individuals for the Customer Success Manager role. Candidates will lead complex district implementations and ensure the successful onboarding and engagement of new districts.

The ideal applicant has over 5 years in Customer Success and SaaS experience. Benefits include 100% health coverage, 401K matching, and a salary range of $80,000 - $120,000 USD.