Enterprise Customer Success Manager – EdTech (Remote Texas)

ParentSquare User Group; California (MO); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

401K retirement savings program

Stock options

Health + wellness reimbursements

Increased PTO yearly

15 paid holidays

Job summary

ParentSquare User Group is looking for a Customer Success Manager for Large & Enterprise accounts. This remote role involves managing customer satisfaction and driving product adoption with a focus on the Texas market. Ideal candidates will have experience in K12 EdTech and account management.

The position offers a competitive OTE of $80,000 to $110,000, benefits include 401K matching and stock options.

Qualifications

• 2+ years of relevant Customer Success Manager or Account Manager experience.
• Experience with large district implementations in K12 EdTech.
• Excellent communication skills and attention to detail.

Responsibilities

• Own and manage the success of enterprise-level customer accounts.
• Develop ongoing success plans to ensure goal alignment and product adoption.
• Identify opportunities to drive customer value through successful product adoption.

Skills

Customer Success Management

Account Management

Communication skills

Project Management

Attention to Detail

Tools

SaaS

School communication tools

Integration tools

Job description

ParentSquare User Group is looking for a Customer Success Manager for Large & Enterprise accounts. This remote role involves managing customer satisfaction and driving product adoption with a focus on the Texas market. Ideal candidates will have experience in K12 EdTech and account management.

The position offers a competitive OTE of $80,000 to $110,000, benefits include 401K matching and stock options.