Enterprise Customer Success Advisor (After-Hours Support)

Becklar, LLC; Ogden (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health benefit plans

401(k) retirement plan with company"

Inclusive parental leave

Wellbeing and lifestyle perks

Generous PTO

Job summary

Becklar, LLC in Ogden, Utah, is seeking a Customer Success Specialist to serve as the primary liaison between enterprises, resellers, and Becklar’s Connected Safety solutions. You will train partners, answer questions, and provide technical support to ensure success.

The role focuses on account management, program coordination, content creation, and reporting, with opportunities to grow within a fast‑moving safety technology company that protects people and property.

Qualifications

• Bachelor’s degree required.
• Strong communication and relationship-building skills.
• Ability to travel occasionally.
• Proficiency with Microsoft Office/Google Products.
• Team-oriented and self-motivated.

Responsibilities

• Serve as liaison between Becklar and customers including enterprises, clients, and resellers.
• Train partners on capabilities of safety solutions.
• Answer questions and provide technical support to customers.
• Develop training materials and business reports.
• Maintain client relationships and act as trusted advisor across multiple levels.
• Produce weekly, monthly, and annual reports.

Skills

Energetic and Professional personality

Strong interpersonal skills

Customer-centric mindset

Training and coaching

Excellent communication

Education

Bachelor’s degree in Business or Technical field

Tools

Microsoft Office/Google Workspace

Job description

Becklar, LLC in Ogden, Utah, is seeking a Customer Success Specialist to serve as the primary liaison between enterprises, resellers, and Becklar’s Connected Safety solutions. You will train partners, answer questions, and provide technical support to ensure success.

The role focuses on account management, program coordination, content creation, and reporting, with opportunities to grow within a fast‑moving safety technology company that protects people and property.