Enterprise CS Manager - AI Compliance (Remote)

Hummingbird RegTech, Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Remote-first US-based

Health, Vision & Dental benefits

401k

Equity

Job summary

Hummingbird RegTech, Inc. is seeking a Customer Success Manager to build deep relationships with enterprise clients and guide them through adoption and measurable ROI.

This remote-first, US-based role collaborates with almost every team to translate product capabilities into practical outcomes for customers. You will own strategic accounts, drive retention and growth, and help shape our customer-centric culture while partnering with teams to deliver value at scale.

Qualifications

• Experience as a Customer Success Manager in a SaaS environment.
• Enterprise account management experience; financial services/fintech exposure is a plus.
• Analytical mindset with data-driven decision making.
• Strong discovery and stakeholder management with action orientation.

Responsibilities

• Develop strong, genuine client relationships with senior-level stakeholders.
• Build and execute strategic account plans to drive retention and growth.
• Act as a trusted advisor, translating AI/tech changes into measurable ROI.
• Collaborate cross-functionally in a fast-paced, high-growth environment.
• Help customers solve problems with creativity and pragmatism.

Job description

Hummingbird RegTech, Inc. is seeking a Customer Success Manager to build deep relationships with enterprise clients and guide them through adoption and measurable ROI.

This remote-first, US-based role collaborates with almost every team to translate product capabilities into practical outcomes for customers. You will own strategic accounts, drive retention and growth, and help shape our customer-centric culture while partnering with teams to deliver value at scale.