Enterprise Content Engineer Enablement Lead

AirOps; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Equity in a fast-growing startup

Competitive benefits package

Flexible time off policy

Parental Leave

Fun and energetic team

Job summary

AirOps is seeking a Senior Customer Enablement Leader in New York City to lead content engineering certification programs. This role involves transforming marketing professionals through cohort sessions and developing curriculum across varying skill levels. Applicants should have 3+ years in customer enablement and strong public speaking skills. Benefits include equity, flexible time off, and a competitive benefits package tailored to your location. Join a fun team that embraces curiosity and play!

Qualifications

• 3+ years in customer enablement or technical training.
• Exceptional public speaking and facilitation skills.
• Technical fluency and ability to learn platforms rapidly.
• Experience creating structured learning progressions.
• Strong written communication for clear documentation.

Responsibilities

• Lead cohort sessions, transforming marketing professionals.
• Design and evolve educational content for certification.
• Guide participants in hands-on workflow building.
• Travel for on-site enterprise training sessions.
• Synthesize cohort feedback into product insights.
• Track and report on participant success metrics.

Skills

Customer enablement

Public speaking

Technical training

Curriculum design

Communication

Tools

Zapier

Make

Clay

Job description

AirOps is seeking a Senior Customer Enablement Leader in New York City to lead content engineering certification programs. This role involves transforming marketing professionals through cohort sessions and developing curriculum across varying skill levels. Applicants should have 3+ years in customer enablement and strong public speaking skills. Benefits include equity, flexible time off, and a competitive benefits package tailored to your location. Join a fun team that embraces curiosity and play!