Enterprise Client Partner, U.S. Government

AuraOne; United States; Remote; USD 110,000 - 131,000; Full time

Job summary

AuraOne is seeking an Enterprise Client Partner U.S. Government specialist to review AI outputs within enterprise workflows.

This remote contractor role focuses on grading workflow correctness, policy adherence, and stakeholder fit, and documenting the right next steps to train models. Responsibilities include reviewing outputs against playbooks, flagging policy gaps with severity tags, and maintaining calibration scores.

Qualifications

• Direct working experience in enterprise client partner U.S. Government specialist operations on real teams.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against current enterprise client partner U.S. Government workflows, playbooks, and firm policy.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Attention to detail

Job description

Category: Enterprise Workflow & Tool Use · Pay: $85 / hr · Location: Remote — US-eligible · Contractor

Enterprise Client Partner, U.S. Government is a remote review track for evaluating AI outputs across enterprise client partner u.s. government specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Enterprise Client Partner U.S. Government specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

• Review AI outputs against current enterprise client partner u.s. government specialist operations workflows, playbooks, and firm policy for Enterprise Client Partner, U.S. Government assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

• Direct working experience in enterprise client partner u.s. government specialist operations on real teams for Enterprise Client Partner, U.S. Government work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real enterprise client partner u.s. government specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Skills

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Enterprise Client Partner U.S. Government specialist operations

Work model

Remote — US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

Hourly rate confirmed after the interview process.