Enterprise Change Management Strategist

Navy Federal Credit Union; Vienna (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

Navy Federal Credit Union is seeking a seasoned Change Management professional to drive strategic change initiatives across multiple business units. You will plan and implement change strategies, assess readiness, and mentor teams to ensure successful adoption of new processes and tools.

Key responsibilities include leading messaging alignment with communications, conducting readiness assessments, and delivering Prosci-based training to stakeholders at all levels.

Qualifications

• 5+ years of experience in change management or related field.
• Complete knowledge and understanding of business area/specialization.
• Strategic communication.
• Executive stakeholder management.
• Change risk mitigation.
• Coaching and mentoring.
• Cross-functional collaboration.
• Advanced knowledge of change frameworks (e.g., ADKAR, Kotter).
• Strong leadership and influence skills.
• Experience managing change in large-scale initiatives.
• Advanced stakeholder influence techniques.
• Experience with AI-enabled change tools.
• Bachelor’s Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.

Responsibilities

• Lead development of change strategies and plans.
• Collaborate with enterprise communications to align messaging.
• Conduct change readiness and adoption assessments.
• Mentor junior team members.
• Lead change retrospectives and lessons learned sessions.
• Collaborate with HR, Communications, and PMO teams.
• Drive alignment across business units and stakeholder readiness.
• Deliver Prosci-based trainings to internal stakeholders.
• May perform other duties as assigned.

Skills

Change management

Strategic communication

Executive stakeholder mgmt

Change risk mitigation

Coaching & mentoring

Cross-functional collaboration

ADKAR & Kotter

Leadership & influence

AI-enabled change tools

Large-scale change

Education

Bachelor’s Degree in Business, Communications, Organizational Development, or related field

Master’s Degree or MBA

Prosci certification or equivalent

Job description

Navy Federal Credit Union is seeking a seasoned Change Management professional to drive strategic change initiatives across multiple business units. You will plan and implement change strategies, assess readiness, and mentor teams to ensure successful adoption of new processes and tools.

Key responsibilities include leading messaging alignment with communications, conducting readiness assessments, and delivering Prosci-based training to stakeholders at all levels.