Principal Enterprise Change Management Specialist

Navy Federal Credit Union; Vienna (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

Navy Federal Credit Union is seeking an experienced Change Management leader to drive enterprise change programs. You will advise executives, shape governance, and deliver strategies that align with digital transformation initiatives across the organization.

The role requires leading complex programs, collaborating with senior stakeholders, and building organizational capability for large-scale adoption. On-site positions at multiple U.S. locations are available.

Qualifications

• 7+ years of experience in change management or related field.
• Subject matter expert within business area with understanding of interrelationships of disciplines.
• Organizational design and transformation experience.
• Change portfolio management and governance experience.
• Executive coaching and capability building experience.
• Experience with global change programs and regulatory compliance.
• Bachelor’s Degree in Business, Communications, Organizational Development, or related field, or equivalent.

Responsibilities

• Shape enterprise change strategy and governance.
• Advise executives on change leadership.
• Represent change management in strategic planning forums.
• Evaluate and improve enterprise-wide change capability maturity assessments.
• Integrate change strategy with digital transformation roadmaps.
• Own design and delivery of change strategies.
• Lead through ambiguity and resistance, align executive stakeholders.
• Deliver Prosci-based training to internal stakeholders for skill building.

Skills

Change management

Executive coaching

Strategic advisory

Governance

Stakeholder engagement

Organizational design

Transformation programs

Communication

Education

Bachelor’s Degree in Business or related field

Master’s Degree or MBA

Prosci Certification or equivalent

Tools

Prosci

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and training strategies, and engage with stakeholders across all levels. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Serve as a strategic advisor and architect of enterprise-wide change frameworks, ensuring alignment with organizational transformation goals. Develop and implement best practices, frameworks, and tools to support organizational agility and resilience. Recognized as a thought leader in the field.

Responsibilities

• Shape enterprise change strategy and governance.
• Advise executives on change leadership.
• Represent change management in strategic planning forums.
• Evaluate and improve enterprise-wide change capability maturity assessments.
• Integrate change strategy with digital transformation roadmaps.
• Own design and delivery of change strategies.
• Lead through ambiguity and resistance, align executive stakeholders, and integrate with interdependent programs to enable strategic execution at scale
• Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
• May perform other duties as assigned

Qualifications

• 7+ years of experience in change management or related field.
• Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines.
• Organizational design and transformation.
• Change portfolio management.
• Executive coaching.
• Change capability building.
• Governance and compliance.
• Expertise in enterprise transformation.
• Strong executive presence and advisory skills.
• Proven track record of leading complex change programs.
• Strategic foresight and scenario planning.
• Experience with global change programs and regulatory compliance.
• Bachelor’s Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.

Desired Qualifications

• Master’s Degree or MBA.
• Prosci Master Certification or equivalent.

Additional Information

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026
• Yello and WayUp Top 100 Internship Programs 2025
• Computerworld® Best Places to Work in IT 2026
• Most Loved Workplace – America’s Top Most Loved Workplaces® 2025
• 2025 PEOPLE® Companies That Care
• Newsweek Most Trustworthy Companies in America 2026
• Military Times 2025 Best for Vets Employers
• Forbes® 2026 America's Best Large Employers
• Forbes® 2025 America's Best Employers for New Grads
• Forbes® 2025 America's Best Employers for Tech Workers
• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.