Enterprise Capex Success & Implementation Consultant

Finario Corp.; Stamford (CT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

401(k) plan

Paid time off

Free parking

Job summary

Finario is seeking a highly driven Technical Implementation Consultant to join the Customer Success and Implementation team in Stamford, CT. You will help implement and support the Finario platform, respond to functional and technical queries, and guide customers on capital investment best practices to improve Capex management and business results.

You will work closely with product, sales, and engineering, building strong, lasting customer relationships while driving platform adoption across

Qualifications

• 2–5+ years of work experience.
• Excellent communication skills, both verbal and written.
• Technical skills connecting to and building reports in BI tools (Power BI, Tableau, Snowflake).
• API connectivity and querying (Open, RESTful).
• Self-starter who can own the ongoing success of both large and small customers.
• Detail-oriented with a strong track record of follow-through.
• Natural curiosity and a genuine desire to help people.

Responsibilities

• Implementation: collaborate with Finario customers to define and implement new configuration requirements during onboarding, and manage implementations through steady-state use.
• Provide high-quality support: help end-users with application questions and resolve problems in a friendly, timely manner.
• Training: improve existing training materials and tools to help customers, internal team members, and partner resources learn the Finario platform, from implementation through everyday use.
• Serve as a solution expert: educate users on the software platform.
• Optimize customer application usage: drive adoption and effective use of Finario to optimize Capex management and improve business results for customers.
• Client relationship management: serve as the main point of contact, building deeper, value-driven relationships with customers.

Skills

Experience

Communication

BI tools

API connectivity

Self-starter

Detail-oriented

Curiosity

Tools

Power BI

Tableau

Snowflake

Job description

Finario is seeking a highly driven Technical Implementation Consultant to join the Customer Success and Implementation team in Stamford, CT. You will help implement and support the Finario platform, respond to functional and technical queries, and guide customers on capital investment best practices to improve Capex management and business results.

You will work closely with product, sales, and engineering, building strong, lasting customer relationships while driving platform adoption across