Enterprise Capex Implementation & Success Consultant

Finario; Stamford (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k

PTO

Parking

Modern office

Job summary

Finario, a fast-growing SaaS company delivering intelligent capital planning solutions, is seeking aTechnical Implementation Consultant to join the Customer Success & Implementation team. You will implement, configure onboarding, and support customers to maximize value from the Finario platform.

You will collaborate with product, sales, and engineering, respond to questions, and help customers adopt best practices to improve Capex management and business results.

Qualifications

• 2–5+ years of work experience in customer success or implementation.
• Excellent verbal and written communication.
• Experience building reports in BI tools.
• Experience with API connectivity (Open, RESTful).
• Own the ongoing success of both large and small customers.
• Detail-oriented with strong follow-through.

Responsibilities

• Implementation: onboard customers and define new configuration requirements.
• Provide high-quality support for application questions and issues.
• Develop and improve training materials for customers and teams.
• Serve as a solution expert to educate users on the platform.
• Drive adoption of Finario to optimize capital management for clients.
• Manage client relationships as the main point of contact.

Skills

Communication

BI tools

API connectivity

Self-starter

Detail-oriented

Customer success

Tools

Power BI

Tableau

Snowflake

Job description

Finario, a fast-growing SaaS company delivering intelligent capital planning solutions, is seeking aTechnical Implementation Consultant to join the Customer Success & Implementation team. You will implement, configure onboarding, and support customers to maximize value from the Finario platform.

You will collaborate with product, sales, and engineering, respond to questions, and help customers adopt best practices to improve Capex management and business results.