Capex Implementation Consultant — Enterprise SaaS

Finario Corp.

Stamford (CT)

On-site

USD 90,000 - 120,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

Dental insurance

401k

Paid time off

Parking

Job summary

Finario is a fast-growing SaaS company seeking a Technical Implementation Consultant to join the Customer Success and Implementation team in Stamford. You will implement configurations during onboarding, respond to functional and technical questions, and help customers maximize value from Finario.

You will train users, publish improved materials, and become a trusted advisor while building lasting relationships with enterprise clients.

Qualifications

2–5+ years of experience in SaaS, implementation, or customer success roles.
Strong communication skills, both verbal and written.
Experience connecting to and building reports in BI tools (Power BI, Tableau, Snowflake).
Experience with API connectivity and querying (Open, RESTful).
Self-starter who can manage multiple customers and deliver results.

Responsibilities

Collaborate with customers to implement new configuration requirements during onboarding.
Provide high-quality support and resolve product questions promptly.
Improve training materials and tools for customers and teammates.
Act as a solution expert and educate users on Finario capabilities.
Drive adoption and effective use of Finario to improve customer outcomes.
Manage client relationships as the main point of contact.