Enterprise AV Systems Lead Technician

Phoenix Children's; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Phoenix Children's is seeking an Audiovisual Technician III to lead enterprise AV deployments, design and implement complex AV systems, and mentor junior staff. You will establish standards, coordinate with vendors, and oversee testing and deployment of AV solutions across the organization.

The role requires strong communication, advanced troubleshooting of video conferencing (Teams/Zoom) and control systems, and adherence to enterprise documentation practices.

Qualifications

• Bachelor’s Degree in Information Technology, Broadcasting, video, film, or related field OR experience equal to 5 years or more.
• Minimum of 5-7 years experience working with a variety of AV systems, equipment, and practices.
• Demonstrated experience troubleshooting and resolving complex audiovisual systems, including video conferencing platforms (e.g., Microsoft Teams Rooms, Zoom Rooms) and integrated AV control systems (Crestron, Extron, DSP audio systems).

Responsibilities

• Provide enterprise AV leadership and set standards.
• Design and deploy integrated AV solutions and test hardware.
• Mentor Level I and II staff; develop procedures.
• Coordinate vendors and lead deployments.

Skills

Technical leadership

AV systems

Troubleshooting

Documentation

Education

Bachelor's Degree in IT/Broadcasting or related

Experience equivalent to 5+ years

Tools

Crestron

Extron

Neat

DSP audio systems

Job description

Phoenix Children's is seeking an Audiovisual Technician III to lead enterprise AV deployments, design and implement complex AV systems, and mentor junior staff. You will establish standards, coordinate with vendors, and oversee testing and deployment of AV solutions across the organization.

The role requires strong communication, advanced troubleshooting of video conferencing (Teams/Zoom) and control systems, and adherence to enterprise documentation practices.