Senior AV Technician: Enterprise Systems & Field Support

UT Southwestern; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

PPO medical plan (full-time)

100% preventive care coverage

Paid Time Off from day one

RETIREMENT PROGRAMS

Paid Parental Leave

Tuition Reimbursement

PSLF eligible employer

Job summary

UT Southwestern is seeking an experienced Audio Visual Service Technician III to support installation, maintenance, troubleshooting, programming, and repair of enterprise AV systems across multiple campus and satellite locations in the Dallas area.

The ideal candidate will have extensive AV experience with QSC/Q-SYS and Crestron programming, be self-directed, and able to independently resolve complex issues while supporting end users and mission-critical environments.

Qualifications

• High School Diploma or GED required.
• 7 years of experience with audio visual services and/or experience managing external vendor relationships and integrations.

Responsibilities

• Handle critical issues related to hardware and applications and provide prompt technical support.
• Communicate project status during reviews with management and stakeholders.
• Read and interpret electronic schematics and architectural blueprints.
• Lead small to mid-range projects.
• Coordinate team efforts and manage tasks within project timelines.
• Support health-care related AV needs and room configurations.
• Provide training and on-call support during off-hours.

Skills

Self-motivated

Independent worker

Strong communication

Team collaboration

Problem-solving

Education

High School Diploma or GED

Associate's Degree

Tools

QSC/Q-SYS

Crestron

Job description

UT Southwestern is seeking an experienced Audio Visual Service Technician III to support installation, maintenance, troubleshooting, programming, and repair of enterprise AV systems across multiple campus and satellite locations in the Dallas area.

The ideal candidate will have extensive AV experience with QSC/Q-SYS and Crestron programming, be self-directed, and able to independently resolve complex issues while supporting end users and mission-critical environments.