Enterprise AV & Collaboration Engineer

Pb Consulting; Burlington (NJ); On-site; USD 85,000 - 120,000; Full time

Job summary

Pb Consulting seeks an Audio-Visual & Collaboration Engineer to design, deploy, and manage advanced meeting spaces and situation rooms across the enterprise. You will own the end-to-end conference room ecosystem, hands-on integrating Poly and Microsoft Surface Hub systems while coordinating with IT and vendors.

In this role, you will administer UC platforms (Microsoft Teams and Zoom), lead deployment projects, and ensure ITIL-aligned service delivery.

Qualifications

• CTS certification required.
• Proven experience engineering enterprise AV hardware.
• Experience with Poly/Polycom and Microsoft Surface Hub.
• Strong in Teams Rooms and Zoom Rooms.
• ITIL-based service management and ServiceNow.
• Experience leading conference room deployments and AV rollouts.
• Vendor management and procurement experience.
• Excellent troubleshooting, project management, and communication skills.

Responsibilities

• Implement and troubleshoot advanced AV solutions for conference rooms, exec suites, and situation rooms.
• Administer enterprise UC platforms including Microsoft Teams and Zoom.
• Lead conference room deployments from planning through rollout.
• Manage AV vendors, procurement, contractors, warranties, and escalations.
• Provide Tier 2/3 support for AV/UC incidents via ServiceNow.
• Configure Poly/Polycom systems and Microsoft Surface Hub devices.
• Serve as primary technical contact for AV and collaboration technologies.
• Ensure AV environments meet security and enterprise standards.

Skills

CTS certification

AV hardware

Poly/Polycom

Microsoft Teams Rooms

Zoom Rooms

ITIL principles

ServiceNow

Project management

Vendor management

Troubleshooting

Communication

Tools

ServiceNow

Microsoft Teams Rooms

Zoom Rooms

Job description

Pb Consulting seeks an Audio-Visual & Collaboration Engineer to design, deploy, and manage advanced meeting spaces and situation rooms across the enterprise. You will own the end-to-end conference room ecosystem, hands-on integrating Poly and Microsoft Surface Hub systems while coordinating with IT and vendors.

In this role, you will administer UC platforms (Microsoft Teams and Zoom), lead deployment projects, and ensure ITIL-aligned service delivery.