Hybrid AV & Collaboration Systems Engineer

Pb Consulting; Trenton (NJ); On-site; USD 90,000 - 140,000; Full time

Job summary

Pb Consulting seeks an Audio-Visual & Collaboration Engineer to design, deploy, and manage enterprise meeting spaces with Poly and Microsoft Surface Hub integration. You will own the conference room ecosystem, coordinating projects, vendors, and ITIL-aligned service delivery.

Role requires CTS certification and proven hands-on AV hardware experience, including Poly/Polycom and Microsoft Teams Rooms, with strong UC support across Teams and Zoom platforms.

Qualifications

• CTS certification required.
• Experience engineering and supporting enterprise AV hardware, Poly/Polycom and Surface Hub.
• Experience configuring and supporting Teams Rooms and Zoom Rooms.
• Solid ITIL knowledge with ServiceNow experience.

Responsibilities

• Implement, configure, maintain, and troubleshoot AV solutions for conference rooms and situation rooms.
• Administer enterprise UC platforms including Microsoft Teams and Zoom.
• Lead conference room deployment projects from planning to production rollout.
• Manage AV vendors, equipment procurement, external contractors, warranties, and escalations.
• Provide Tier 2/3 support for AV and UC incidents using ITIL-based processes.
• Configure and support Poly/Polycom systems and Microsoft Surface Hub devices.
• Serve as the primary technical point of contact for AV and collaboration technologies with IT and executives.
• Ensure AV environments comply with enterprise standards and security practices.

Skills

CTS certification

Poly/Polycom hardware

Microsoft Surface Hub

Microsoft Teams Rooms

Zoom Rooms

ITIL

ServiceNow

Vendor management

Project management

UC support

Technical troubleshooting

Tools

ServiceNow

Microsoft Teams

Zoom

Job description

Pb Consulting seeks an Audio-Visual & Collaboration Engineer to design, deploy, and manage enterprise meeting spaces with Poly and Microsoft Surface Hub integration. You will own the conference room ecosystem, coordinating projects, vendors, and ITIL-aligned service delivery.

Role requires CTS certification and proven hands-on AV hardware experience, including Poly/Polycom and Microsoft Teams Rooms, with strong UC support across Teams and Zoom platforms.