A leading workflow automation platform provider is seeking a Technical Engineer to work directly with enterprise customers in deploying and customizing their solutions. You’ll be responsible for integrating Jinba with existing systems, ensuring customer satisfaction, and translating feedback into actionable product updates. This role demands excellent communication skills and familiarity with enterprise tech stacks. The ideal candidate will have a background in customer-facing technical roles with a focus on automation and integration.
Qualifications
3+ years in customer-facing technical roles such as solutions engineering.
Familiarity with AI/LLM products in production environments.
Deep understanding of enterprise tech stacks and integration.
Responsibilities
Deploy and configure Jinba for enterprise customers.
Build integrations connecting Jinba to customer systems.
Translate customer feedback into product requirements.
Skills
TypeScript proficiency
Strong communication skills
Experience in regulated industries
Job description
A leading workflow automation platform provider is seeking a Technical Engineer to work directly with enterprise customers in deploying and customizing their solutions. You’ll be responsible for integrating Jinba with existing systems, ensuring customer satisfaction, and translating feedback into actionable product updates. This role demands excellent communication skills and familiarity with enterprise tech stacks. The ideal candidate will have a background in customer-facing technical roles with a focus on automation and integration.