Enterprise Applications Manager

Trinitydc; Washington, Northern (District of Columbia, KY); Hybrid; USD 100,000 - 105,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

Employer Paid Life & Disability

403(b) Retirement with employer match

Job summary

Trinity Washington University is seeking an Enterprise Applications Manager to lead the oversight, advancement and optimization of the university’s enterprise software systems. This role will bridge strong technical expertise with managerial experience to drive the university's mission.

You will collaborate across departments to ensure technology solutions align with goals, design Tableau dashboards, expand the cloud data warehouse, and supervise a team for data integrity and timely delivery.

Qualifications

• 5+ years of experience supporting an enterprise ERP, SIS, and CRM such as Ellucian Colleague, Jenzabar One, WorkDay, Salesforce or Slate.
• Strong knowledge of relational databases, MS SQL Server backups/restorations, and stored procedures.
• Experience with BI/reporting tools such as Tableau, SSRS or PowerBI.
• Fluent in SQL/PL-SQL and scripting (PowerShell) for automation.

Responsibilities

• Lead selection, implementation and management of ERP/SIS for the institution.
• Collaborate with stakeholders to assess needs and support ERP, SIS, CRM projects and customizations.
• Supervise a team and ensure data integrity, timelines and issue resolution.
• Translate business needs into technical specs with DBAs and developers.
• Develop interfaces/integrations between on-premise and cloud systems.

Skills

SQL

PL/SQL

PowerShell

ETL

ERP/CRM

Data quality

BI/Reporting

Tools

Ellucian Colleague

Jenzabar One

WorkDay

Salesforce

Slate

Job description

Salary range: $100k to $105k (Salary ranges and salary determination is based on experience & qualifications)

Position Summary:

Trinity Washington University is seeking an Enterprise Applications Manager to lead the oversight, advancement and optimization of the university’s enterprise software systems. This pivotal role will shape how academic and business units interface with technology, and will collaborate across departments to ensure that technology solutions align with organizational goals. This is a hands-on roll where an ideal candidate will bridge strong technical expertise with managerial experience to solve complex, challenging and rewarding projects that drive the mission of the university forward.

Job Responsibilities:

• Assist with the selection, implementation and management of a new ERP and SIS for the institution.
• Collaborate with university stakeholders and users in various administrative departments to assess needs, manage expectations, and support ERP / SIS / CRM projects, customizations and implementations.
• Lead and work with a team to analyze processes and data to identify problems and proposed solutions and ensure data integrity.
• Translate business needs into technical specifications in collaboration with database and systems administrators, programmers and end users.
• Lead process improvements and provide project oversight to ensure timely completion and effective resolution of identified issues.
• Develop and troubleshoot interfaces/integrations to migrate data between software systems on premise and cloud based.
• Provide day-to-day SIS and related enterprise applications support and management.
• Document functional and system requirements and changes.
• Develop and maintain project plans, ensuring timelines and deliverables are met.
• Design Tableau dashboards and reports for university-wide consumption.
• Expand on and curate the cloud data warehouse for improved data analysis by university administrators.
• Train end users and technical support staff on program usage and support.
• Supervise at least one direct report for daily task assignments.

Qualifications/Requirements:

• Must be fluent in SQL, PL/SQL and scripting languages, such as PowerShell, for task automation.
• Demonstrated experience with ETL methodologies, data deduplication, normalization, merging, etc.
• 5+ years of experience supporting an enterprise ERP, SIS, and CRM, such as Ellucian Colleague, Jenzabar One, WorkDay, SalesForce, Slate, etc.
• Solid understanding of relational database management system concepts, including Microsoft SQL server database backups, restorations, and the creation of stored procedures and views.
• Experience with business intelligence and reporting systems, such as Tableau, SSRS or PowerBI.
• Demonstrated success working with individuals and groups representing a wide range of diverse cultural, geographic, and socioeconomic backgrounds.
• Effective interpersonal, organizational, written, and oral communication skills including excellent listening, written and verbal abilities in order to advance the student experience.

This position is eligible for telework one day a week, but may be subject to change based on the institution’s needs and requirements.

Trinity offers comprehensive and competitive benefits to full-time employees to include Health, Dental & Vision insurance, Employer Paid Life and Disability benefits, 403(b) Retirement plan with employer match up to 6%, Paid Family Leave, Trinity Center Membership Free to all employees to include full size pool, walking track, weight & Cardio equipment, Free campus parking, Free Shuttle bus between campus & Brookland Metro station and more.

Trinity Washington University is dedicated to the achievement of excellence and diversity among its students, faculty, and staff. Trinity is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.