Associate Director of Enterprise Applications

The Chronicle Of Higher Education, Inc.; Newport (RI); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health and dental coverage

Vision coverage

403(b) retirement plan

Long-term disability

Employer-paid life insurance

Tuition assistance

Wellness program

Job summary

Salve Regina University in Newport, RI seeks an Associate Director of Enterprise Applications to partner with the Senior Director and lead enterprise systems including ERP and Colleague. You will manage a small team, oversee projects, and ensure reliable operations.

The role emphasizes change management, documentation, vendor communication, and collaboration with IT leadership. Eligible for up to two remote days per week.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business or related field.
• Five years of professional experience with enterprise‑level applications.
• Two years of management/supervisory experience or leading large scale enterprise projects.
• Experience with agile project management methodologies.
• Knowledge of database management systems, enterprise application security, SQL query, programming concepts, secure data integration methods, on premise and cloud-based enterprise system architecture.

Responsibilities

• Collaborate with the Senior Director of Enterprise Applications and support team leadership.
• Manage a small team of enterprise specialists and oversee projects and service requests.
• Oversee planning and execution of key enterprise systems that complement ERP, including financial aid, document management, ID card, IT ticketing, and campus portal.
• Evaluate technologies for version control and patching; provide upgrade recommendations.
• Lead efforts to document applications, interfaces, and operational processes.
• Communicate with vendors, users, and project managers on enterprise application efforts.
• Oversee testing and implementation of new functionality and system enhancements.
• Provide analysis of workflows and improvements; develop change management standards.

Skills

Analytical skills

Problem solving

Detail oriented

Communication skills

Teamwork

Time management

Collaboration

Customer service

Education

Bachelor's degree in Information Technology, Computer Science, Business or related field

Master's or advanced degree in Information Technology, Computer Science, Business, or related field

Tools

Ellucian Colleague

Ellucian Ethos

Touchnet OneCard

Git

SQL

Job description

About Salve Regina University: Salve Regina University, ranked as one of the most transformativecolleges in the United States by Money Magazine, is a comprehensiveCatholic University located in the scenic coastal community ofNewport, Rhode Island. The University's commitment to academicsuccess and personal discovery extends beyond its historic campusinto a dynamic world where the application of higher thinking andskill are most valued. Salve Regina offers bachelor's and master'sdegree programs, graduate certificates, and doctoral programs inhumanities, international relations and nursing. Enrollmentincludes more than 2,600 undergraduate and graduate students fromacross the U.S. and around the world.

Job Description

This position is eligible for up to two days remote work perweek

Basic Function

The Associate Director of Enterprise Applications will be a strategic partner to the Senior Director of Enterprise Applicationsand a member of the Office of Information Technology Leadership Team. The individual will demonstrate leadership, the ability to manage enterprise projects, and be responsible for operational services by ensuring continued reliability of enterprise applications through planned maintenance and support to business users.

Essential Duties and Responsibilities

• Collaborate closely with the Senior Director of EnterpriseApplications, supporting the senior director and filling in as teamleader when necessary
• Manage a small team of enterprise specialists, overseeingenterprise projects and service requests
• Oversee the planning and execution of key enterprise systemsthat complement our ERP, Ellucian Colleague, such as financial aid,document management, ID card, IT ticketing, and campus portal.
• Evaluate existing technologies to maintain proper versioncontrol and patching and provide recommendations for upgrades orreplacement.
• Lead efforts to maintain and improve documentation ofapplications, interfaces, and operational processes.
• Communicate with vendors, business users, and project managerson Enterprise Application efforts.
• Oversee testing and implementation of new functionality andsystem enhancements.
• Provide analysis of existing operational processes andworkflows and recommend improvements or efficiencies.
• Develop standards and procedures for change management inEnterprise Applications.
• Provide status updates and reports to IT management on projectsand operations.

Other Duties and Responsibilities

• Collaborate with IT leadership in the planning and execution oftasks in the use of technology to meet both department andUniversity goals.
• Assists with the support and development of third party andcloud-based integrations for Enterprise Applications.
• Supports efforts for cybersecurity, data protection, businesscontinuity and disaster recovery efforts within EnterpriseApplications.
• Perform such other related duties that may be assigned.

Licenses, Tools and Equipment

N/A

Environmental Conditions

The incumbent is not substantially exposed to adverse environmentalconditions.

Requirements

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science,Business or related field.
• A minimum of five years of professional experience working withenterprise-level applications.
• A minimum of two years of management/supervisory experience orsignificant experience leading large scale enterprise projects withteam members and functional areas to success
• Experience with agile project management methodologies
• Candidate should exhibit knowledge and experience in thefollowing: database management systems, enterprise applicationsecurity, SQL query, programming concepts, secure data integrationmethods,, on premise and cloud-based enterprise systemarchitecture.

Preferred Qualifications

• Master's or advanced degree in Information Technology, ComputerScience, Business, or related field.
• More than five years of professional experience working withenterprise-level applications in a higher educationenvironment.
• More than two years of management/supervisory experience.
• Two years+ of management/supervisory experience.
• Knowledge of Ellucian Colleague and related enterprise systemsis preferred.
• Experience with Ellucian Ethos for data integration.
• Experience with Touchnet OneCard ID card solution.
• Experience using GIT for version control.
• Experience writing data integrations between systems to helptrain team members.
• Proven track record utilizing agile project managementpractices to successfully manage enterprise projects to launch ontime

Required Skills and Abilities

• Strong analytical and problem-solving skills
• Detail oriented
• Excellent oral and written communication skills at technicaland non-technical levels.
• Ability to provide exemplary service to our end-users andproactively seek opportunities for service improvement
• Ability to maintain a positive attitude towards providingcustomer service and building relationships with users
• Ability to organize and prioritize multiple tasks with theability to follow each to resolution
• Ability to work effectively as a team member or independentlyas appropriate
• Ability to collaborate with administrative users andInformation Technologies staff members
• Ability to provide reliable and dependable service duringcritical times of the University calendar

Additional Information

Salve Regina University offers generous benefits to eligibleemployees including (waiting periods apply):

• health, dental and vision coverage available on the first ofthe month following date of hire
• 403(b) retirement plan through TIAA with employee and employercontributions as well as access to advising services
• long-term disability coverage
• employer-paid life and AD&D insurance
• up to 100% free tuition at Salve for eligible employees andqualified dependents
• robust wellness program and free access to the on-campusFitness Center

Other available benefits include:

• supplemental life insurance for employees and dependents
• supplemental insurance coverage through Aflac
• Tuition Exchange scholarship program. Application available forqualified dependents of eligible employees working full-time
• discounted pet insurance through ASPCA
• student loan forgiveness assistance program (SAVI)
• employee Assistance Program through Health Advocate
• flexible spending health and dependent care accounts
• health savings accounts
• 529 collegebound saver program
• paid parental leave and adoption assistance

For more detailed information on Salve's benefits, visit https://salve.edu/human-resources/benefits .

Salve Regina University strives to cultivate belonging values through diversity, equity inclusion in order to foster a welcomingculture for our staff, faculty and students, as well as the widercommunity.

Salve Regina University embraces all people with grace.

No matter the path traveled to get here, the Universityacknowledges that many identities will intersect.

Salve Reginabelongs to all in its community.