Enterprise Application Support Administrator

Constellation Search Group; San Antonio (TX); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement savings plan

Job summary

A recruitment agency is seeking an Enterprise Applications Administrator for a full-time direct hire position. The role involves maintaining and optimizing the organization's enterprise application portfolio, ensuring application availability and user access management. Candidates must have a Bachelor's degree and at least 3 years of relevant experience. A competitive benefits package is also offered.

Qualifications

• 3+ years of experience supporting enterprise applications in a mid to large-sized organization.
• Experience with ITIL practices or change management processes is a plus.

Responsibilities

• Administer, configure, and maintain enterprise systems such as ERP, CRM, and HRIS.
• Provide tier 1 support for enterprise application incidents and service requests.
• Perform system updates, patches, and routine maintenance to ensure application reliability and security.
• Collaborate with business units to gather requirements and implement system enhancements.
• Manage application user roles, access rights, and permissions following compliance guidelines.
• Document procedures, system configurations, and workflows.
• Coordinate with vendors for issue resolution, support contracts, and licensing.
• Assist with application integrations using APIs or middleware tools.
• Participate in business continuity and disaster recovery planning related to application systems.

Skills

Strong troubleshooting and analytical skills

Basic scripting or SQL knowledge

Familiarity with financial, CRM, and web-based systems

Education

Bachelor's degree in Information Systems, Computer Science, or a related field

Job description

Overview

Constellation Search Group is seeking an Enterprise Applications Administrator for a full-time direct hire position. The role is responsible for the maintenance, support, and optimization of the organization's enterprise application portfolio. This role ensures application availability, manages user access, coordinates with vendors, and assists in system upgrades and integrations, ensuring alignment with business needs and IT best practices.

Compensation

Base pay range: $85,000.00/yr - $100,000.00/yr

The salary range is provided by Constellation Search Group. Actual pay will be based on your skills and experience.

Responsibilities

• Administer, configure, and maintain enterprise systems such as ERP, CRM, and HRIS.
• Provide tier 1 support for enterprise application incidents and service requests.
• Perform system updates, patches, and routine maintenance to ensure application reliability and security.
• Collaborate with business units to gather requirements and implement system enhancements.
• Manage application user roles, access rights, and permissions following compliance guidelines.
• Document procedures, system configurations, and workflows.
• Coordinate with vendors for issue resolution, support contracts, and licensing.
• Assist with application integrations using APIs or middleware tools.
• Participate in business continuity and disaster recovery planning related to application systems.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, or a related field.
• 3+ years of experience supporting enterprise applications in a mid to large-sized organization.
• Familiarity with financial, CRM, and web-based systems.
• Strong troubleshooting and analytical skills.
• Basic scripting or SQL knowledge preferred.
• Experience with ITIL practices or change management processes is a plus.

Benefits

A competitive benefits package is provided including medical, dental, and vision coverage along with a 401(k) retirement savings plan.

Equal Opportunity Employer

We are deeply committed to building a diverse and inclusive team. We believe that different backgrounds and life experiences make our team better. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.