Enterprise Applications Specialist

SVSU Saginaw Valley State University; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

SVSU Saginaw Valley State University is seeking an Enterprise Applications Specialist to provide administration, security, and end-user support for critical enterprise systems. You will work under supervision to maintain system integrity and drive ongoing improvements across Workday, Dynamic Forms, and Hyland Perceptive Content.

The role requires a bachelor’s degree in a related field and strong analytical/problem-solving skills, with the ability to manage multiple priorities on a campus

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• Basic knowledge of enterprise application concepts, system administration, or comparable cloud-based business systems.
• Working knowledge of Microsoft Windows Server environments or other operating systems and microcomputers.
• Demonstrated analytical, troubleshooting, and problem‑solving skills.
• Ability to manage multiple priorities and work independently while collaborating effectively with others.
• Proficient in Microsoft Office Suite and ability to learn new software quickly.
• Experience and ability to positively interact with all members of the campus community.
• Ability to perform the essential duties of the position with or without accommodations.

Responsibilities

• Provide administration, maintenance, and support for the University's enterprise applications.
• Support with configuring and maintaining Workday security, including security groups, roles, domains, business process security policies, and user access.
• Assist with testing and implementing enterprise application releases, updates, and new features.
• Develop, maintain, and support Dynamic Forms, including workflow automation and integration with document imaging systems.
• Configure, administer, and support Hyland Perceptive Content, including system settings, security, workflows, and scanner equipment.
• Maintain security permissions for enterprise applications and assist with security audits, access reviews, and compliance activities.
• Provide operational support for scheduled production processes.
• Maintain data integrity through duplicate record cleanup, username changes, and other system maintenance activities.
• Develop and maintain technical documentation, procedures, and user resources.
• Participate in professional development opportunities to remain current with enterprise application technologies and best practices.
• Provide backup support for Enterprise Applications team members.
• Perform other duties as assigned.

Skills

Analytical skills

Troubleshooting

Problem solving

Time management

Campus communication

Windows Server

Microsoft Office

Workday

Hyland Perceptive Content

Dynamic Forms

Education

Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field

Tools

Workday

Hyland Perceptive Content

Dynamic Forms

Job description

Job Title: Enterprise Applications Specialist (Full time, 40 hrs, Exempt: Yes, Supervisory Org: Enterprise Applications Support (PM))

Job Summary

The Enterprise Applications Specialist provides technical support for the University's enterprise applications, including system administration, security, maintenance, and end-user support for critical business systems. Working under the direction of the Senior Enterprise Applications Specialist, the position helps maintain system security, data integrity, and application functionality while supporting day-to-day operations and continuous system improvements.

Essential Duties & Responsibilities

• Provide administration, maintenance, and support for the University's enterprise applications.
• Support with configuring and maintaining Workday security, including security groups, roles, domains, business process security policies, and user access.
• Assist with testing and implementing enterprise application releases, updates, and new features.
• Develop, maintain, and support Dynamic Forms, including workflow automation and integration with document imaging systems.
• Configure, administer, and support Hyland Perceptive Content, including system settings, security, workflows, and scanner equipment.
• Maintain security permissions for enterprise applications and assist with security audits, access reviews, and compliance activities.
• Provide operational support for scheduled production processes.
• Maintain data integrity through duplicate record cleanup, username changes, and other system maintenance activities.
• Develop and maintain technical documentation, procedures, and user resources.
• Participate in professional development opportunities to remain current with enterprise application technologies and best practices.
• Provide backup support for Enterprise Applications team members.
• Perform other duties as assigned.

Supervision Received / Exercised

Supervision Received: General supervision is received from the Director of Enterprise Applications. Supervision Exercised: None.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• Basic knowledge of enterprise application concepts, system administration, or comparable cloud-based business systems.
• Working knowledge of Microsoft Windows Server environments or other operating systems and microcomputers.
• Demonstrated analytical, troubleshooting, and problem‑solving skills.
• Ability to manage multiple priorities and work independently while collaborating effectively with others.
• Proficient in Microsoft Office Suite and ability to learn new software quickly.
• Experience and ability to positively interact with all members of the campus community.
• Ability to perform the essential duties of the position with or without accommodations.

Preferred Qualifications

• Experience supporting enterprise applications, ERP systems, or comparable business systems.
• Experience configuring or supporting application security, user access, or system administration.
• Experience with electronic forms, document management, workflow automation, or comparable business applications.
• Experience working in higher education, public sector, or another complex organizational environment.

Working Environment & Employment Conditions

All work associated with this role must be performed within the state of Michigan. Duties are generally performed on campus, generally inside, and not exposed to adverse conditions. Applicants must be legally authorized to work in the United States at the time of hire and throughout their employment. The university does not provide employment visa sponsorship now or in the future for this job classification.

The above reflects the general details considered necessary to describe the essential functions of the job. It shall not be construed as an exhaustive statement of duties, responsibilities, or requirements that may be inherent in the job. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.